Body Shop

Real Reviews From Verified Customers

Joyce B.
Vehicle Make : Ford
4 out of 5
9/23/2016
Everything was fine.
Laura W.
Vehicle Make : Jeep
5 out of 5
9/21/2016
I thought the text updates were great! Some were even entertaining! My car came back to me cleaner than it was before, thank you so much!
Candice D.
Vehicle Make : Honda
5 out of 5
9/21/2016
Seamless. I walked in, Geico adjuster on site, Enterprise rental there, in my rental and off. Same for the return and my car looks wonderful!
Andrew K.
Vehicle Make : Jeep
5 out of 5
9/19/2016
Speedy service, friendly staff, vehicle waaay cleaner than when I dropped it off. What more to ask for?
Zachary W.
Vehicle Make : Kia
4 out of 5
9/18/2016
Couldn't have asked for more friendly and prompt service. Seriously, my car was done in less than 48 hours and I had updates the whole way. It doesn't get much better than that. One thing to note though, there's a small issue with the paint. The lip on the rear bumper doesn't look quite as dark as the rest of the bumper and when headlights are shined on the rear bumper some slight swirling appears. Not really a big deal, just wanted to have that noted in case it gets worse. All in all, you guys were awesome and I would definitely come to you for any future repair needs!
Roger Z.
Vehicle Make : Chevrolet
4 out of 5
9/18/2016
We have had more than one car repaired by Suburban. It is due to great service. Thank you
Daphne R.
Vehicle Make : Mercedes
4 out of 5
9/17/2016
Please change your voice message system so that if a customer or potential customer is calling they are presented with the option to press "0" for assistance.
Russell H.
Vehicle Make : Honda
5 out of 5
9/15/2016
Everyone I delt with were extremely friendly and helpful. I was kept informed all thru the repair ! When I picked up my car you could not tell it was in an accident ! I would recommend suburban and Geico very highly !
John B.
Vehicle Make : Ford
1 out of 5
9/15/2016
My car was due to be in your shop for a week. I got automated status up dates by text for the first few days which was unnecessary because I wouldn't expect the car to be ready. But on the day it was due for pickup I was not contacted, which would have been helpful because the car wasn't ready.
Judith B.
Vehicle Make : Volkswagen
1 out of 5
9/10/2016
Car wasn't ready. Repaired left turn signal light burnt out. Didn't function properly went back bulb was replaced. Then drivers door power window got stuck trying to put it up. Then it totally stopped working and was stuck in open/down position. Made my payment in full and still have to pay for rental because it was Friday night. My car won't be ready til next week. What else can go wrong!!!! This day ****! How about some feedback on these details?
Kathy T.
Vehicle Make : Buick
5 out of 5
8/26/2016
I liked getting the updates regarding the progress while my car was being worked on Great staff!! Very positive and helpful
Pat R.
Vehicle Make : Acura
5 out of 5
8/26/2016
Good service and job well done. Appreciate how well I was kept informed.
M M.
Vehicle Make : Mini Cooper
4 out of 5
8/22/2016
Talk about express service it was great. A well done to all Thankyou
Diane B.
Vehicle Make : Ford
5 out of 5
8/18/2016
It was fast friendly service.
Kelly H.
Vehicle Make : Honda
5 out of 5
8/17/2016
Great job on my car - excellent customer service and communication!
Dennis R.
Vehicle Make : Infiniti
4 out of 5
8/13/2016
They did a great job fixing up my car, and accommodated me picking it up late after being delayed for a business trip. Special service, no question.
Soriano -.
Vehicle Make : Ford
4 out of 5
8/12/2016
I would like to thank the Suburban Collision staff for the speedy repair on my father's Ford Focus. I would not go to any other repair center! Thank you guys for a wonderful job well done!
Christopher B.
Vehicle Make : Kia
5 out of 5
8/11/2016
Well done. Great job.
David C.
Vehicle Make : Dodge
5 out of 5
8/5/2016
The service at suburban collision was amazing. They did great work on my truck, and it was completed within the time frame they gave me. I have nothing but good things to say about suburban collision
Ann S.
Vehicle Make : Lexus
5 out of 5
8/5/2016
Thanks for your help! Your company made it really easy to have the car repaired.

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