Body Shop

Real Reviews From Verified Customers

Patrick B.
Vehicle Make : Honda
5 out of 5
11/10/2016
Your customer service was Superior. I will definitely recommend you to all my friends and family. Job well done! thank yoJust
Margaret H.
Vehicle Make : Jeep
1 out of 5
11/8/2016
I did not get a post inspection overview ! I was told that both front mud flaps were going to be replaced because they only could be ordered as a apair but the passenger side was not replaced
Erika H.
Vehicle Make : Kia
5 out of 5
10/29/2016
You guys were great! And very friendly and convenient!! Thank you
Ray K.
Vehicle Make : Toyota
5 out of 5
10/28/2016
Lucas did a great job.
Allan G.
Vehicle Make : Mitsubishi
2 out of 5
10/23/2016
See email and attachment. I sent to you.
Paul K.
Vehicle Make : Toyota
5 out of 5
10/21/2016
Very professional and customer satisfaction is their top priority.
Robert P.
Vehicle Make : Chevrolet
5 out of 5
10/13/2016
The representative was very thoughtful and thorough with explaining the process Of fixing the van.
Tess K.
Vehicle Make : Mercedes
1 out of 5
10/11/2016
Didnt get call backs, took way longer than it should have..got a text my car was finished, i made a special trip in and it wasnt finished, they said i would get a call when finished still didnt get ine which forced me to pay an extra day rental that my insurance didnt cover.. Very unhappy with my experience.
Ljiljana H.
Vehicle Make : GMC
5 out of 5
10/11/2016
I was kept informed on the progress of my repairs and service was great
Mohammed A.
Vehicle Make : Toyota
2 out of 5
10/9/2016
I was told that the car will be cleaned inside out before pick up however this was not done in addition I was told that in the collision center where I picked up the car at extension brookpark a courtesy polish for the entire car is done before delivery. I was told that this doesn't take more than 10-15 min. There are some little scratches here ad there in y car and I would have appreciated that.
Pam S.
Vehicle Make : Mercedes
5 out of 5
10/8/2016
Appreciated updates on the progress of repairs.
Margaret M.
Vehicle Make : Toyota
5 out of 5
10/7/2016
Everyone made the experience very convenient and were very gracious to work with.
Lori M.
Vehicle Make : Kia
4 out of 5
10/4/2016
W
Harold M.
Vehicle Make : Toyota
4 out of 5
10/3/2016
Very impress overall with all the people I came in contract with. I would recommend Suburban again, and again. Enjoyed the updates SUV was done earlier.
Kenneth M.
Vehicle Make : Ford
4 out of 5
9/30/2016
The car looks like new only problem is the paint smell. I guess I have a sensitive nose
James B.
Vehicle Make : Nissan
3 out of 5
9/30/2016
Just to open a center in Lorain County
Allyson G.
Vehicle Make : Infiniti
5 out of 5
9/29/2016
From the moment I walked in, I was impressed by the overall professionalism and curtersy shown by the staff... My claim was handeled by John Gavula,I found him to be knowledgeable and caring. Mr.Gavula is an extraordinary person and an asset to your great company. Sincerely Allyson G
Dilip P.
Vehicle Make : Honda
5 out of 5
9/29/2016
Job well done and customer interaction is excellent too. Completely satisfied
John L.
Vehicle Make : Bentley
4 out of 5
9/28/2016
Great service and goo d follow up
Dustin V.
Vehicle Make : Nissan
5 out of 5
9/24/2016
Good looking work!

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