Body Shop

Real Reviews From Verified Customers

Teresa J.
Vehicle Make : Toyota
5 out of 5
3/13/2017
Good work and excellent customer service!
Steven M.
Vehicle Make : Ford
5 out of 5
3/13/2017
Service was excellent and I appreciate the information flow on the vehicle status - very helpful.
Kerry B.
Vehicle Make : Volvo
5 out of 5
3/10/2017
Really made it easy. Nice people add great service.
Shela V.
Vehicle Make : Toyota
2 out of 5
3/10/2017
The people are nice however I noticed a some problems on the job that was done once I brought the car home
Laura Z.
Vehicle Make : Mercedes
1 out of 5
3/9/2017
Car wasn't not finished in a timely manner. Came to pick it up and it was filthy. It was cleaner when I brought it in and I had to go home and wait for the overspray to be cleaned. Your status text messages were desiving and I had to wait another day for the insurance company to approve the final bill. It was a total inconvenience for us to try to plan the pick up when we put off for a couple days!
Caitlin C.
Vehicle Make : Volkswagen
5 out of 5
3/8/2017
I couldn't be happier with the service I received these past 2 days! Super fast, efficient and friendly!
Kevin B.
Vehicle Make : Jeep
5 out of 5
3/5/2017
The car was delivered on time. The work done was excellent and the car was returned very clean. The staff was very friendly
Bryan P.
Vehicle Make : Toyota
5 out of 5
3/4/2017
Thank you for the speedy repair wo k!
Michelle L.
Vehicle Make : Nissan
4 out of 5
3/3/2017
I took my car to get cat repaired, and was treated like I had a cadalliac. Id also like to mention Enterprise for the rental car that was waiting for me when I dropped my car off. Superior service from Geico Insurance to Surban Collision and Enterprise Rental car. Great team work!! Five stars from this Real Estate agent.
Kelly R.
Vehicle Make : Volkswagen
5 out of 5
2/25/2017
Wally was great, explained everything to me and called me as soon as my estimate was approved. Everything ran on time and I liked the text updates. My car looks great and was nice and clean and you guys made everything so easy. I had never needed body work done before and was nervous but now if I ever need it again I'm calling you guys!
Jennifer Y.
Vehicle Make : Toyota
5 out of 5
2/25/2017
Just simply amazing customer service, as always. Thank you!
Ora C.
Vehicle Make : Mercedes
4 out of 5
2/24/2017
I have dealt with Suburban a few times. There is nobody else that I would have confidence with my Mercedes-Benz. Their new text messaging is wonderful. It is clear to me that you care for the customers. Your offices are clean and I feel comfortable. It seems to me that your staff enjoys their jobs. I can't say enough about John. Hopefully I won't have to go there again but if I have to I will be there post haste. Thank you so much for what you do.
Michael T.
Vehicle Make : Toyota
5 out of 5
2/24/2017
Lucas did a great job of explaining what was involved in fixing my car and he kept me informed of the status of the repairs. I also received my car sooner than expected.
Jennifer B.
Vehicle Make : Acura
5 out of 5
2/20/2017
Timely repair, looks like new! Thanks
Mary Ellen.
Vehicle Make : Nissan
5 out of 5
2/18/2017
Very good front desk service!!! Repairs were done well too.
Paula C.
Vehicle Make : GMC
5 out of 5
2/18/2017
Outstanding customer service! Job well done!
April T.
Vehicle Make : Toyota
4 out of 5
2/17/2017
Things were done very well!!
Christopher A.
Vehicle Make : Volkswagen
5 out of 5
2/15/2017
excellent service and quality work.
Brigid O.
Vehicle Make : Ford
5 out of 5
2/15/2017
Lucas's was a pleasure to work with.
Linda Z.
Vehicle Make : Mercedes
5 out of 5
2/15/2017
The car looks great. Hopefully everything on the inside is as good as the outside.

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