Brandice H.
Vehicle Make : Nissan
Amber was amazing and very informative. Brent was not very communicative whith me. The process in the beginning with communication between ABRA and the insurance company was bad as well but the finished product was great!
Lasonya C.
Vehicle Make : Honda
The team was very nice and helpful.
Andrew T.
Vehicle Make : Toyota
I received my vehicle and it looked good from a distance but I noticed as I got closer that thy used misc. screws and didn’t put all the pins into the wheel base and front bumper. The front bumper flaps because it’s not properly secured and so does the wheel base. I also noted a scratch on the front bumper, drivers side. It looks they they laid it on gravel. Also when I drive it, it pulls hard to the left and when my wheels are straight, the sterling wheel is not. It’s definitely not in pre accident condition. I haven’t had any other issues with it other than that so far.
Sylvia S.
Vehicle Make : Nissan
Very satisfied
Elizabeth W.
Vehicle Make : Ford
Appreciated the texted updates, friendly customer service and professionalism.
Fernickus K.
Vehicle Make : Dodge
Excellent job and great quality work!
Valerie D.
Vehicle Make : Lexus
Car looks beautiful.
Jamie G.
Vehicle Make : Nissan
They handle all the process of the repair on our car..great
Job. And excellent customer service....
Thanks a lot...
Phillip G.
Vehicle Make : Dodge
Excellent work and done quickly
Akalework B.
Vehicle Make : Chrysler
I had a perfect experience with this location before. But now the service was poor with the following:
• The paint is excellent
• The interior cleaned and vacuum
• The headlight installed with one new clear cover and one with used clear cover, but it looks like two different head light; meaning Passenger light doesn’t match driver side; Is it a professional work?
• The engine was covered with windshield fluid; . Is it a professional work?
• During the accident, the front tire air was low; they gave me back without filling air? Is it a professional work?
I observed a lot of new people at the front; Is it the new people affiliation with insurance company?
I am not recommended to any one this location at all
Cocoa W.
Vehicle Make : Ford
Excellent service
Paula A.
Vehicle Make : Buick
Outstanding services
Rhonda M.
Vehicle Make : Hyundai
was completely satisfied with the repairs that were done to my car. I really Love my car and when it was damaged I had no idea that it could be repaired so nicely to its original condition. My husband thought about selling the car, but I'm glad he did not because I can't tell any difference than it looked before the accident. And I couldn't believe the warranty that came with the repairs. Thank you, thank you, thank you.
Caitlyn C.
Vehicle Make : Ford
They did a great job and kept me updated. Also, my car was filthy when I dropped it off and it looked like they cleaned my floor mats in the front. I was surprised!
Zhengyu Z.
Vehicle Make : Toyota
good result of repair; pleasant and attentive reception; daily email update. positive experience all round
Alpreshia P.
Vehicle Make : Hyundai
Was charged 125 for towing to your Stn Mtn location dyour staffing issues.
Car was to be ready ****/26 and received a text it was but after going to both (Mtn Industial n Stn Mtn) WAS told it was not. Was told the text where automated.
The actual work (repair) looks fine.
Overcharging and customer follow-up needs correction.
Thanks - Alpreshia P
Christen O.
Vehicle Make : Honda
I enjoyed getting to talk to Brent and the rest of the team throughout the process of my repair. He kept me updated throughout the process and was very upfront with me about how I needed to handle my claim with my insurance company.
Brian T.
Vehicle Make : Nissan
Car looks great
Rhonda S.
Vehicle Make : Chrysler
Excellent customer service before, during and after the repairs. Excellent job of blending the new paint with the existing surrounding paint. Almost seamless!!
Gerard S.
Vehicle Make : Acura
Prompt take in. Expedited repair even after additional damage was discovered.
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