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Body Shop Review Summary

5 star 2586 reviews 74%
4 star 563 reviews 16%
3 star 71 reviews 2%
2 star 120 reviews 3%
1 star 175 reviews 5%
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(All Vehicle Makes)
Drew W.
Vehicle Make : Toyota
4 out of 5
1/11/2024
The repair work looks great. No issues or glitches have come up after driving the car around for a while. I was also glad that the work was completed earlier than I had anticipated.
Aretha V.
Vehicle Make : Lexus
5 out of 5
1/3/2024
Appreciated the communication and how fast it was completed.
Jessica L.
Vehicle Make : Lexus
4 out of 5
12/26/2023
very good customer service; however, there were a few technical processes that were incomplete, e.g., missing crews, unattached snap on tight up the front grill with fender, front pumper pain is not perfect/not smooth, and on the right side has minor scratch that will cause later strip out the pain and plastic. The service man said that if it's defective, I can bring my car back for fix under warranty.
**** M.
Vehicle Make : Lexus
5 out of 5
12/25/2023
Great people to work with and a very great repair job
Daphine N.
Vehicle Make : Lexus
4 out of 5
12/25/2023
Troy is an exceptional communicator and very professional! From beginning to end, he walked me through everything, as I was unaware of the process. Troy kept his to call me each time to update me if and when there was an issue, and he delivered each.— which is priceless in my book. He is truly a man of his word. Yes, I am very satisfied with the delivery of my car. It drives nice with no issues that I can see. The mechanics did a very very good job! Thank you! Troy is a very good listener, which is priceless. If I I ever have anyone in need of collision service, I will definitely recommend Troy and Lindsay Collision Center. You are the best! Merry Christmas and Happy New Year!
Philemon S.
Vehicle Make : Lexus
5 out of 5
12/24/2023
They did a great job with the repair. Looks brand new.
Michael M.
Vehicle Make : Volkswagen
1 out of 5
12/23/2023
Am waiting for Service Department to schedule an appointment. After the collision the keyless error notification continues to alert.
Martha O.
Vehicle Make : Lexus
2 out of 5
12/16/2023
We had to leave our car there for a month for a relatively simple repair. A lot of it was insurance slowness but we were not kept informed of the status and it was difficult to get information.
Karen Z.
Vehicle Make : Subaru
5 out of 5
11/29/2023
My car looks brand new. Thank you for excellent service.
Robert A.
Vehicle Make : Mazda
5 out of 5
11/20/2023
Professional, thoroughly explained process received updates thought out the procedure
Daniel S.
Vehicle Make : Toyota
2 out of 5
11/17/2023
Quality of repair excellent, amount of time required for repair excessive in my opinion.
Louis C.
Vehicle Make : Lexus
4 out of 5
11/8/2023
Wonderful experience even though I had an accident and no car rental coverage! We have always had 2 cars and could always use the 2nd car if one was out commission. This time we had 2 collisions and had no car. In hindsight, it would have been a lot cheaper to use Ubers to get around!! Your collision place was within 2 miles of our house. Thanks a lot to Connor,too!!
James S.
Vehicle Make : Audi
5 out of 5
11/7/2023
I was very pleased with the work done on my vehicle. The entire staff was extremely helpful in communicating with me and the insurance company. A special shout out to Todd Mathews who handled my case. He was professional and communicated with me on a regular basis, informing me of the progression of the repair. Thanks to all.
Craig H.
Vehicle Make : Lexus
5 out of 5
11/6/2023
David Chung did a fantastic job of keeping me appraised of the status throughout the repair process. Thank you!
Niesha B.
Vehicle Make : Lexus
5 out of 5
10/29/2023
Excellent!
Kamisha C.
Vehicle Make : Lexus
4 out of 5
10/20/2023
Great customer service at this location.
Nancy N.
Vehicle Make : Lexus
5 out of 5
10/15/2023
David Chung was excellent to work with. Explained the repair process in detail and kept me informed along the way.
Antonio P.
Vehicle Make : Volvo
5 out of 5
10/14/2023
Shawn did a great job
Christina D.
Vehicle Make : Lexus
5 out of 5
10/12/2023
The receptionist was very personable and professional. She put me at ease when I checks my car in and when I picked it up. The technician spoke to me when I arrived and he provided me with updates while my car was in the shop. Added bonus: having Enrerprise on-site.
Michael B.
Vehicle Make : Lexus
4 out of 5
10/8/2023
Despite our vehicle was eventually totalled, the process smooth and bearable.

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