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Body Shop Review Summary

5 star 146 reviews 91%
4 star 8 reviews 5%
3 star 2 reviews 1%
2 star 2 reviews 1%
1 star 3 reviews 2%
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(All Vehicle Makes)
Kadiatu F.
Vehicle Make : Hyundai
1 out of 5
6/24/2024
The finishing job of the paint used does not match my original color code code of the my suv. My original color code black is a glossy black finish. Went back there to last week to let them know, the Roy wanted to speak as if I don’t what I’m talking about and suggested that I may have drove somewhere and cause all the residues, BS!!! For a place that was recommended by the insurance, I have BIG REGRETS! I will never recommend this place to anyone because there work is lousy and rush!!!!
Albert S.
Vehicle Make : Hyundai
5 out of 5
6/20/2024
Great company< good people> professional and courteous. not to leave out the good work they do. i'm 100% satisfied with the repairs done on my car!
Kimberly H.
Vehicle Make : Cadillac
5 out of 5
4/18/2024
This was an overall great experience! Knowledgeable staff, thorough estimate, and quality work!
Stephanie C.
Vehicle Make : Honda
5 out of 5
3/15/2024
Superstar Collision repaired my car in the expected time frame. The communication was great and my car looked great! I have had repairs from Superstar on my other vehicles as well. They always do a really good job. I will always choose Superstar Collision for any repairs in the future I may need on my vehicles.
Kayla C.
Vehicle Make : Honda
4 out of 5
2/14/2024
We were without our car for quite a while, due to backorders, recalls, and product shortafe. Glenn helped us through this process, and provided outstanding customer service. He called with updates, and if there were no updates, he still called which was comforting to know that we weren't forgotten. We have used Superstar for years, and will continue to. This is definitely the place to go when the unexpected happens.
Charles W.
Vehicle Make : Toyota
5 out of 5
2/10/2024
I was very satisfied with the work it was completed as scheduled and receiving the updates of the vehicle was very helpful thank you guys very professional
Carl M.
Vehicle Make : Ford
5 out of 5
2/3/2024
Great Service
David S.
Vehicle Make : Chevrolet
4 out of 5
1/28/2024
You under promised and over delivered! You returned my vehicle in like new appearance. Kudos to your entire staff!!
Tina C.
Vehicle Make : BMW
5 out of 5
1/27/2024
Glen does an excellent job communicating regularly and with transparency. He was always courteous and professional. Exceptional experience all around
Richard A.
Vehicle Make : Volkswagen
5 out of 5
12/18/2023
Everything was on point and done very professionally
Dawn L.
Vehicle Make : Toyota
5 out of 5
12/9/2023
Thank you very much for addressing my concern in a very timely fashion and for communicating with me as you said you would. You have great customer service which is hard to find these days. Your commitment to customer satisfaction is greatly appreciated.
David H.
Vehicle Make : Mercedes-Benz
5 out of 5
12/8/2023
Thanks
Jesse M.
Vehicle Make : GMC
5 out of 5
11/13/2023
Hello, I have used Superstar Collision at least 3 times in the past 10 yrs. Superstar has always done an excellent job on repairs in a timely manner. Same with customer service. Very professional and helpful. Thank you, Jesse
Kim C.
Vehicle Make : Toyota
5 out of 5
10/24/2023
Mr. Able kept me informed on the repair process. I was please with having him as my representative. Thank you for your professionalism.
Daisy O.
Vehicle Make : BMW
3 out of 5
6/22/2023
I was told that they had to replace the hood. The hood was not replaced. I was disappointed. I asked for door dings to be touched up and they only did it on one side of the car.
Doyle D.
Vehicle Make : Ford
5 out of 5
2/3/2023
Awesome experience! I was kept in the loop during the whole process! Great Job
Ethel R.
Vehicle Make : Cadillac
5 out of 5
7/7/2022
Friendly, kept me informed and did excellent work.
Linda H.
Vehicle Make : Kia
5 out of 5
6/26/2022
Very good and nice
Clarice M.
Vehicle Make : Hyundai
5 out of 5
6/9/2022
Great job!
Kenneth M.
Vehicle Make : Toyota
4 out of 5
3/28/2022
The condition of my 2013 Corolla upon pickup looked better than when I purchased it in 2015. Very pleased with Superstar Collision Center of Cedar Hill Texas

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