Tadessa F.
Vehicle Make : Toyota
Good job
Eugene B.
Vehicle Make : BMW
Jeremy was exceptionally professional and managed all repairs in a timely manner! Thank you to Jeremy and the ABRA team! As much as I don't like the root cause for needing your services, I look forward to coming back should I need any repairs in the future. Really appreciate your team handling the return of my rental vehilcle as well as coordinating with my insurance(USAA).
Kevin P.
Vehicle Make : Toyota
Excellent communication from entire team throughout repair process!
Scott W.
Vehicle Make : Jeep
Randy communicated well with me throughout the repair process - I appreciate how he handled my repair.
Joel M.
Vehicle Make : Toyota
Thanks again. A very good, professional job done on time and at estimated costs with lots of updates and attention.
William D.
Vehicle Make : Toyota
I am always pleased with Abra, but after my accident I was overwhelmed and grateful that they took my car off my hands and delivered it back to me in perfect decision early than expected! I love working with them so thank you again for such good service!
James M.
Vehicle Make : Ford
Jon completed before due date. Excellent.
Steven G.
Vehicle Make : Honda
Great job. Thanks!
Kimberley A.
Vehicle Make : Honda
Great quick work
Noelle S.
Vehicle Make : Toyota
There is a red circle and spot that I can't get out that is on my passenger side door panel that wasn't there when I dropped my car off.
Anna Rose.
Vehicle Make : Toyota
My car looks great and the people were very friendly. Especially Fransisco!!! He was my favorite part of going to Abra and he's secured me wanting to return there if I ever need any part of my car fixed again. Thanks!
Stephen S.
Vehicle Make : Honda
You guys are really great! My car's repairs make it look new again! Thank you for everything! The service was swift, which was most appreciated!
The wreck actually happened one stop light from your shop & I rolled in with a missing window in the rain, your shop guys put plastic over my missing window to get me on the road & complimentary! When I filed my claim with USAA, I specifically asked for the work to be done at your garage because of how I was treated after the wreck! Thank you so much for everything! You've got a loyal customer because of it!
Tyler L.
Vehicle Make : Subaru
Very helpful and didn't try to overcharge me for work
Kent P.
Vehicle Make : Honda
Great communication and updates as to progress on my repair job. Thanks to Melissa and Joe at my pickup on Saturday.
Nila A.
Vehicle Make : Nissan
My car looks great and I am very pleased with it. Your team did an excellent job. My car looks like new. I would and will highly recommend your company to others. Please extend my gratitude to all those who worked on it, especially Randy. And I am also amazed at the way you communicated with your customers. More power to you. Thank you very much again for everything. And God bless all of you.
Bridget K.
Vehicle Make : Toyota
Thanks for cleaning my car it makes me feel better about life.
Michael H.
Vehicle Make : Pontiac
Text updates were not informative or helpful until the final alert notifying me that my car is ready.
Here, for example, is the first automated alert: Update: Hi Michael. Your Pontiac repair is underway! No worries! The repair process is coming along nicely. ABRA Auto Body & Glass
No estimate of time to delivery, nor of an actual step like "we just got the parts in."
The second and third alerts are similar in this way. To call these a 30,000-foot view would be generous. Without info on the timeline or processes, these are just canned make-the-customer-feel-good throwaways. Fix that and treat your customers like they have some idea of what a body repair needs.
Guido/monica C.
Vehicle Make : Honda
The Geico and Abra representatives were super helpful. I have no complaints. If I had another similar situation (I truly hope not anyime soon) I would definetely come back here. Thank you.
Kelly R.
Vehicle Make : Ford
Admittedly I know nothing about running a garage, but if you offered a few other basic services like oil changes, I would've signed up for the sake of convenience. Otherwise, very efficient and professional.
Michael F.
Vehicle Make : Ford
They were great, very satisfied
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