Domonique H.
Vehicle Make : Nissan
Was sent home without my front license plate installed.
Shawn S.
Vehicle Make : Ford
Great communication from beginning to end by customer service rep, Eric.
Ricky B.
Vehicle Make : Toyota
Excellent service
Laura Z.
Vehicle Make : Toyota
The team was kind and prompt. Great experience!
Colleen D.
Vehicle Make : Mazda
Everyone waa very helpful and everything went exactly as planned.
Lauren G.
Vehicle Make : Subaru
Quality repairs, fast service, and great customer service. I was highly impressed! Thank you so much!!
Anya F.
Vehicle Make : Mini Cooper
Great work
Sarah S.
Vehicle Make : Jeep
Customer service was prompt and friendly. It was super easy to set up appointment and arrange rental car. Repair was done quickly and well. We appreciated that our car was washed and vacuumed as well. Only very minor feedback was that the windshield was washed inside = great, but not polished so can see the dried cleaner and it glares horribly in direct sunlight. Easy to fix ourself.
Gary S.
Vehicle Make : Scion
Undoubtedly the most efficient collision repair process since I started driving 40 years ago. Excellent staff and craftsman workmanship.
Thank you so much for making the repairs such a transparent solution.
Gary L Sizemore
Bonnie L.
Vehicle Make : Honda
I can’t believe how quickly you were able to fix my car! It was all done and ready the day after I dropped it off! Thank you for making it all so quick and easy and for keeping in touch with me along the way!
Chun Hao.
Vehicle Make : Toyota
Excellent jobs done!!!
Leslie H.
Vehicle Make : Ford
Glad my car was done in a day. Looks great.
Sheila B.
Vehicle Make : Honda
Every person and process I encountered was efficient and professional.
Mark G.
Vehicle Make : Ford
The service and work were both excellent, I would recommend you to anyone.
Abdulle K.
Vehicle Make : Toyota
I brought my one weekend. I asked how long it was going to be there You told me you have to verify with my insurance. I mentioned that my insurance was already ok but you didn't want to take my word, that's fine. I took my car to give you enough time to contact my insurance. I gave you the whole week but it appears you didn't do anything. I brought my car the following week assuming you contacted my insurance. I left my car that week. My staid at your shop for the whol week without been touched. You start working the following week while I continue holding a rental car. To keep my statement shot you kept my car for two weeks. As a result I have to pay extended days from my pocket. This charge must be yours due to lacking of coordination and in considerable.
Eulalie S.
Vehicle Make : Toyota
Excellent customer service. On time delivery and on budget. I especially liked you daily text messages on your progress.
Elias G.
Vehicle Make : Honda
Great experience!
Catherine G.
Vehicle Make : Subaru
Satisfied doesn't begin to say how Abra turned a difficult experience for me (the accident) into something that turned out to be a good experience. I was so impressed with the way their friendliness and thoroughness with real people skills, right from the first phone calls, to the paperwork, to the followup status and of course the work it took to get my Subaru back to me. When I came to pick it up yesterday Andrew even followed me out to the car in a wind/rain storm. So many interactions with many businesses seem so uninvolved with the clients - Abra Aurora makes a good case for good customer centered business.
Glenn S.
Vehicle Make : Subaru
Terrific service! Timely repairs. Perfect paint match. Friendly and knowledgeable staff.
Kevin O.
Vehicle Make : Chevrolet
This is the 3rd time I’ve gone to Abra unfortunately, but they have made it much less of a hassle. I recommend them 100%. They are fabulous.
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