Abra Auto Body Repair of America - Federal Way

Amazing job! Would highly recommend

First of all my vehicle was returned dirty, there are black marks on the ceiling of my interior, as well as dirt and shoe prints on the plastic portion and back portion of my vehicle. One of the tail lights was replaced but the other one still has damage to it (minor yes, but still was not like that prior to the accident and should have been fixed as well). There is what looks like glue or some type of dried adhesive oh the rear door. The speakers cut in and out as well as the touch screen/navigation system random turns off completely and restarts while driving. I picked my vehicle up on Friday mid-day and assumed everything was done properly and it wasn't until I got home and looked it over after the issue with the navigation system and speakers caught my attention, that I realized how poor of a job was done. I would have brought it back but it was Memorial Day and the shop was closed. I will be contacting my insurance company to ensure all of these issues are corrected. I have never been so unhappy with any service. I simply want my car returned to the state it was in prior to the accident, that shouldn't be asking too much in my opinion.

Thants for the prompt service and good communication!

Jessica always kept us updated on the situation of are vehicle. I really appreciate all her hard work she did for us

Very professional and I would use them in the future.

Very strong customer service and follow up on the way through the process. Ivan is an exceptional customer interface person to have on your team. Thanks!

Definitely would go back for any repairs of the future. Definitely will recommend to friends.

Repair completed in 4 days - Outstanding service - This was my second repair by Abra.

Good job very happy with it

We've used A bra several times and are always 100% satisfied

Excellent work. Kept me informed at every step of the process. Travis was very helpful. Everybody was friendly. Will recommend ABRA to family and friends.

Diana was very helpful I enjoyed the phones calls keeping me updated with the repairs. Everything was easy to get my car into the shop as well as getting out.

Very professional. Timely and easy to work with. Great customer service from the front desk to the workers in the shop.

Great job!

Diana kept me well informed and up to date about the repairs being done on my car.

They did a great job on my Escape. It looks really good. I was kept informed of what was going on the entire time also. Will recommend them to others.

You guys did an amazing job on my sonic and i want to thank Ivan and his team for taking great car of my car and getting it back to me as fast as possible

I appreciated receiving update phone calls with where the process was at on the repair of my vehicle.

Great job! All work done fast and worked with me very well!

All around good customer service and the work was great