Abra Auto Body Repair of America - Auburn

The glue stain is not clean.First day when I came you guys coated to fix the glass and additional to remove glue stain,I have paper work with me.Appointment scheduled for Wednesday June 7th at 11am,we came ,you guys made mistake and wasn't ready so we wasted a day not going to work.Than scheduled for next day ,you guys gave discount but didn't do what was suppose to be done.I already missed a day of work.I was ok every body makes mistake.I have paper work with me.You guys were charging me 10.00 to clean glue on the car.

Loved how I was kept up to date on my car with the text message. Your staff at the Auburn Branch Rocks.. Thank you for taken care of my car.

Ashley was fantastic to work with

ABRA went the extra mile and contacted my insurance company in my behalf because I want getting any return calls from them. Ashley and others gave extraordinary service.

Great job. Car was done when promised. If needed ( hope-not) I will go back. Great customer service.

Great communication about the progress of my car through text and phone call.

The staff at ABRA were very friendly and professional.

You guys are amazing! Quality work and on time!! Thank you for such great care!

My car looks fantastic and I appreciated the updates letting me know the status while it was being worked on. Thank you!

Good work! My car looked like New again! The staff are very polite and helpful! If ever I will need some car repair again(I hope not soon though) I will definitely go back to Abra!

Nice friendly staff

Thanks for doing the repairs. I will recommend you guys to everyone.

Really appreciated the daily texts and professional wirk

The work done on my car was of very high, if not excellent, quality and I'm very happy with the repair. After I got my car home however, I discovered the following items missing from the right front wheel. The right front wheel wasn't damaged in the collision and wasn't replaced so I'm at a loss to explain why these items were missing from it. - The dust cap that threads onto the end of the valve stem - The small plastic cover with the VW logo on it that sits in the center of the wheel I had to buy a set of dust caps to replace the one that was missing and I later found the small plastic cover with the VW logo on it still installed on the damaged left front wheel, which had been placed in a box in the hatchback area of my car. I then had to spend time figuring out how to get the small plastic cover off of the damaged left front wheel and install it on the right front wheel. The special socket that's required to remove the locking lug nuts from my car's wheels was also left in one of the cup holders between my car's front seats. The issues listed above aren't monumental, but they were definitely annoying and that's why I answered no to the survey question.

nice experience, friendly folks. Would recommend

Job well done

I had a great experience. When I was first recommended be my Scarfcare Ford I called and talked to Nicole. Not only was she genuinely simpathetic to my situation but was very helpful. When I came in to get my estimate Nicole again was cheerful and helpful, and Amy was very thorough and timely with putting together my estimate. Once my estimate was approved I called and Nicole got my appointment set up less than a week which was great especially during the holiday season. I dropped my car off Thursday morning and again Nicole and Amy were friendly and welcoming, they got me set up! The daily text message updates were great and very appreciated. Upon picking up my car today my car looks amazing. Your team is great.

Very friendly staff kept me updated every step of the way. My car looks better than new!

The Abra experience was nice I loved the update emails and text! I got my car back better than it went in!!

Very professional folks. They did a great job! Thanks.