J.R.'s Auto Body

Thanks for clearing my car and doing a great job

Very dissatisfied with the overall performance of JR's autobody. I would appreciate a phone call. ****-****-xxxx

Thank you so much. My vehicle looks great. The ladies that assisted me were very friendly. Thank you for cleaning up the inside of my vehicle. That was a very nice surprise that I wasn't expecting. I will be recommending you to my friends and family.

Appreciate the speed with the car being finished

Big thanks to everyone for working so quickly on this and answering any of my multiple questions I had over the course of the repair. I give you you all a 10 star rating if possible. Thanks again.

Completely satisfied with jrs my my car looks like thanks so much

A total team effort. Great service and communication thank you for making the process super smooth.

Thank you to everyone for their hard work and great customer service during this process. You made this experience easy and painless. The repairs were flawless and you wouldn't even know the car was in an accident. Thanks again!

It took far too long to get my car back. Unclear of the reasons as to why it took so long. Just told that they would have to "tear it down" to see if they would need to order more parts. I had to hound them to get an update even after I was told I would be contacted the very next day and an entire week after my insurance representative contacted them. Felt like I was given a run around a lot. Unwilling to work with me on payment and my insurance would no longer cover rental since it had already been a month. Had to shell out extra money for rental when I didn't even have the full amount to get my car out as it was. I'm glad they could make Enterprise more money on my behalf and around the holidays at that. Initially, I was going to blast them on every online forum possible, but decided not to waste my time or rehash the whole ordeal. It's not their fault I'm hard up for money and that I wrecked my car at an inopportune time. Just **** that they couldn't be a little less cold and greedy. I'm only writing this because I keep receiving texts and would like it to stop. I am hearing more from them now than when I was expecting to hear from them when they had my car. I couldn't get them to call me back. The only way I could possibly be satisfied is if I get back money that I wasted on a rental.

Thanks for a your hard work. Everything is working right now.

Outstanding customer service and a great job on the body work! We would definitely recommend you to a friend!

It took 4 weeks. I was told in beginning that it would take 8 days after insurance approved,which was within next day or so. The third week I was told it would be ready by end of week. When that came and gone it still hadn't been started yet. Keep customers informed even if bad news. Be honest how long it's going to take. Return calls promptly even if you are waiting on an answer yourself.

The car looks great. The people in the front offices were wonderful to work with and had concern that things be done first class. Your people handling the rental car on both ends is a great service too! The daily update with a picture of the vehicle is really nice. It lets the customer know that the work is being done in a timely manor, and wondering if it is being worked on. Thank you for great service. Carl A. Bly

Cathy was very nice and easy to deal with. Thanks so much.

We had some problems but they were solved .yes we are happy with yohr services.

thank you for a job well done

Great job!

You all always do a wonderful job & my car looks fantastic!!! This was such a smooth transaction. Thanks again!!!

Well overall was good. Nice people good costumer service. But two problems with my truck the driver side fog light has moisture/water in it and they painted the hood black metallic paint. So long as these problems get solved . im good

From beginning to end my experience with JR auto body was outstanding! I have no complsints or recommendations because my experience was awesome. You ll be seeing my business again