Body Shop

Real Reviews From Verified Customers

Richard A.
Vehicle Make : Lexus
1 out of 5
7/14/2017
Need to bring the car back. It is making a humming noise
Michael .
Vehicle Make : Honda
5 out of 5
7/13/2017
I think the constant e-mail updates allow the transition to proceed smoothly.
Amber W.
Vehicle Make : Jeep
5 out of 5
7/12/2017
Very Professional Staff and a completely new looking Jeep. Great job guys!
Lara T.
Vehicle Make : Acura
5 out of 5
6/30/2017
I appreciate receiving emails with updates on my repair status. Kevin was friendly and explained things very well.
Daniel R.
Vehicle Make : Volkswagen
4 out of 5
6/29/2017
Impeccable service by Kevin (Body Shop Mgr) and his team. Kevin kept me informed with the process of repairs. Efficient and professional service that should be the standard for any business of this nature! Please pass on to the team their work is truly great! Thanks again!
Michael F.
Vehicle Make : Toyota
5 out of 5
6/21/2017
Your team was very good. They kept me well informed on the progress of repairing the car. In addition, everyone there was very professional and polite
Stella D.
Vehicle Make : Toyota
4 out of 5
6/19/2017
Everything was done great. Only thing was it took a few days longer than expected, which is understandable. Maybe more time should be estimated and if it's done sooner, then great. Especially when a rental car is necessary.
Mazie J.
Vehicle Make : Acura
5 out of 5
5/28/2017
My car looks great and the customer service was amazing..
Mary Ellen.
Vehicle Make : Infiniti
4 out of 5
5/26/2017
Exceeded expectations! Will come back.
Jon H.
Vehicle Make : Lexus
5 out of 5
5/22/2017
Fantastic job to all at Criswell!!
Amanda M.
Vehicle Make : Audi
4 out of 5
5/19/2017
Criswell Collision made this so painless! I appreciate how easy this was. They were finished with my car a week early and I actually injured my back while they had my car and could not come and get the car as soon as they were finished and they allowed me to take a few extra days to get it. And the car looks great!
Jessica G.
Vehicle Make : Audi
4 out of 5
5/18/2017
Kurt was wonderful to work with. He provided an online estimate quickly, and was helpful in answering my questions. I was very surprised how quickly the work was completed. I figured the exterior of my car would be cleaned for pick up, but didn't expect the interior to be cleaned as well. That was a nice surprise! Thank you!
Matthew M.
Vehicle Make : Tesla
1 out of 5
5/12/2017
The completion date was pushed back several timesas new parts were ordered amd new difficulties arose. Recognizing that you can't control or even improve the availability and timely delivery of Tesla parts, I think you could do better at ordered the parts that might be needed in the repair. Having waited nearly several weeks for the "parts" to come in, it was disappointing to learn that more needed to be ordered, and more disappointing still to learn that delivery of the was a moving target.
Phyllis A.
Vehicle Make : Honda
5 out of 5
5/6/2017
You do excellent work and I highly recommend you. The employees are terrific. Thanks
Barbara P.
Vehicle Make : Chevrolet
5 out of 5
4/22/2017
Awesome and ahead of schedule. Kevin did a great job explaining the process.
Joseph R.
Vehicle Make : Chevrolet
5 out of 5
4/6/2017
Thank you for the most excellent customer service. Great work and on time.
Julie S.
Vehicle Make : Audi
5 out of 5
4/4/2017
Great customer service! There was always someone available to answer my questions. Dominique was very knowledgeable and helpful. Kurt explained the repair process in detail and kept me updated.
Walt F.
Vehicle Make : Mercedes
4 out of 5
3/22/2017
Kevin Marvin and his team and the level of perfect and customer service are what every business should strive to emulate! Everything from the initial phone call to the final delivery were exactly how everyone should be treated. Thank you for the GREAT experience!
David R.
Vehicle Make : Audi
4 out of 5
3/15/2017
Impressed with the service experience. I still need to fully inspect repairs but assuming everything looks good, I wouldn't hesitate to return.
**** K.
Vehicle Make : Ford
5 out of 5
3/11/2017
This is the third or forth experience I've had working with Kevin, and each time has been great. I truly appreciate his assistance, and the expertise of the repair staff is outstanding.

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