Body Shop

Real Reviews From Verified Customers

George P.
Vehicle Make : Hyundai
2 out of 5
4/21/2018
To whom it may concern, The repairs were as expected, however, the inside of my car is a mess. Possible paint or shop dust all throughout my vehicle. Thanks
Joseph M.
Vehicle Make : Volvo
4 out of 5
4/18/2018
Took a bit longer than expected but I received daily updates
Deborah G.
Vehicle Make : Toyota
5 out of 5
4/17/2018
Thank you for the work that you did to repair the damage to make my car look good again. Staff members were gracious and answered any questions I had.
David S.
Vehicle Make : Audi
1 out of 5
4/5/2018
My wheels and grill all have paint streeks discoloration that will not come off with soap and water. Paint on shoulder area has the pearl all wacky. My car now vibrates at highway speed. I was told that nothing can be done. I will tell my friends.
Yousef S.
Vehicle Make : Maserati
1 out of 5
4/4/2018
my navigation never worked since the repair . I brought the car back and nothing was done. the wiper rain sensor its not responsive. and driving the car at take off is not what it was.
Catherine B.
Vehicle Make : Honda
5 out of 5
3/20/2018
We were very happy with the service.
Kevin M.
Vehicle Make : Audi
5 out of 5
3/17/2018
Great job by a great repair team :)
Vickie F.
Vehicle Make : Honda
4 out of 5
3/9/2018
Very impressed with Criswell from the front desk to those who cleaned my car upon completion. Kevin was wonderful at sending updates and was very professional. My car looks great and I could not be happier. I will recommend everyone use Criswell.
Mladen S.
Vehicle Make : Mini Cooper
5 out of 5
3/1/2018
Excellent and personal service!
Dorothy C.
Vehicle Make : Acura
4 out of 5
2/21/2018
Kevin was kind and pdofessional. I appreciated him keeping me in the loop and answering my questions. My car seems to be running well. Though, I will be reaching out I notice something with my window in the back recently.
James D.
Vehicle Make : Audi
5 out of 5
2/16/2018
Work looks great, and team was positive, professional, pleasant to deal with.
Gavin W.
Vehicle Make : Ford
3 out of 5
2/7/2018
Everything looks like there was never an accident. Still missing the window vent visors and the back sliding power window is not working However, I know you've ordered the avs low profile visors. So I'm sure that when they are installed that you can plug the window back in. Otherwise great work
Andrew T.
Vehicle Make : Honda
4 out of 5
1/31/2018
Thank you for the timely updates and correcting the deficiency in the parts applied to our repair. Although it was small deficiency that required a lot of work to correct, the attention to detail was appreciated.
Edward C.
Vehicle Make : Volkswagen
4 out of 5
1/29/2018
I was directed to Criswell via Nationwide for repairs needed to my VW. I spoke with Kevin Fleegle on the phone as well as in person during my estimate and also setting up my repair appointment. He was even available when I had a question about some bumper work that was not related to my Nationwide claim. I received great customer service and the repair looks perfect. I would highly recommend Kevin and the team at Criswell without a doubt. Thanks again!
Heidi E.
Vehicle Make : Toyota
4 out of 5
1/16/2018
fantastic job. less expensive he first quote. great looking repair. timely. superb communications. I have nothing but superlatives for this operation. will definitely recommend it to other losers like me who have their cars crashed.
Daniel T.
Vehicle Make : Mazda
2 out of 5
1/13/2018
Bringing vehicle back on Monday. Giant "drip" area on front bumper.
Sheila M.
Vehicle Make : Subaru
5 out of 5
1/11/2018
The staff are very professional, friendly, polite, can’t say enough about them. I will recommend your company to all my friends and associates, thank you
Megan M.
Vehicle Make : GMC
5 out of 5
1/5/2018
Kevin was very professional and answered all of my questions. Everyone I came in contact with was very professional. I will recommend Criswell
Karen C.
Vehicle Make : Toyota
5 out of 5
12/23/2017
I appreciate how well Kevin kept me informed.
Amy N.
Vehicle Make : Jeep
5 out of 5
12/20/2017
Criswell Collision in Annapolis, MD did a great job overall and provided me with frequent updates along the way! Couldn’t have asked for better customer service!

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