Body Shop

Real Reviews From Verified Customers

Darren M.
Vehicle Make : Lexus
5 out of 5
4/27/2016
Very friendly. Great experience. Car looks great. Liked the updates via text message. Thanks!
Alissa M.
Vehicle Make : Toyota
5 out of 5
4/26/2016
Great job. Receptionist & Randy were awesome!
Jeffrey D.
Vehicle Make : Honda
5 out of 5
4/23/2016
Quick and painless repair!
Barbara L.
Vehicle Make : Toyota
5 out of 5
4/22/2016
Very nice staff,very good work, and most important ,they let me Know all the progress going on. While they had my car .That Was great !!!
Robert M.
Vehicle Make : Chevrolet
5 out of 5
4/21/2016
Everyone was very professional and friendly
Christine F.
Vehicle Make : Lexus
5 out of 5
4/20/2016
Samantha and Randy were great! Efficient and effective communication. Appreciate the excellent customer service.
Lynn F.
Vehicle Make : Jeep
5 out of 5
4/20/2016
Good communication
Nancy N.
Vehicle Make : Ford
5 out of 5
4/20/2016
Very professional.
Sue H.
Vehicle Make : Jeep
5 out of 5
4/20/2016
Made it so easy for us! Thanks!
Jody D.
Vehicle Make : Dodge
5 out of 5
4/15/2016
Excellent service, friendly warm welcome. Was done quicker than I thought . Thanks for friendly service and making it easy to deal with the damage.
Daniel K.
Vehicle Make : Buick
5 out of 5
4/14/2016
Beth Sheperd ( Carmel, IN ) was very helpful with the "walk around", very good about keeping me up to date on the vehicle. The vehicle looked great when the hail damage repair was all finished. Beth had the vehicle delivered to me at my employment, and the vehicle was clean. Thank you for great service! I will recommend ABRA to others. Daniel K
Martha R.
Vehicle Make : Kia
5 out of 5
4/9/2016
Great fast job.
Anne J.
Vehicle Make : Hyundai
4 out of 5
4/5/2016
Your customer service rep, Beth Shepherd, was a pleasure to work with. She patiently answered all my questions and thoroughly explained each step of the process. Her attention to details made the whole process of getting a car repaired "painless"....except for my wallet and that she couldn't help. I was very pleased with the personnel and the repairs. A. I am thankful Liberty Mutual uses Abra. Great company! Plus they completed the repairs a day and half earlier than expected and I drove away in a repaired and sparkly clean car! Happy to recommend your services.
Khari N.
Vehicle Make : Chevrolet
5 out of 5
4/1/2016
Excellent experience. I love this place. Thanks for taking such good care of my baby, Carmel Abra.
Michael M.
Vehicle Make : Buick
4 out of 5
4/1/2016
Beth and the staff could not have been more accommodating or service oriented. Helped me with the return of my rental car and dropped off keys to me. The experience was exceptional!
Alexandra K.
Vehicle Make : Volkswagen
5 out of 5
3/31/2016
Great costumer service!!
Austin M.
Vehicle Make : Audi
1 out of 5
3/30/2016
Lots of miscommunication of issues and status. Repair took almost 2 weeks longer than promised. MAJOR gap in Abra expertise in checking out vehicle systems and diagnostics versus what a 3rd party or dealer shop is "allowed" to do when given direction by Abra. The store GM did fulfill request to share unexpected rental car costs, but there is a lot that can be learned from this experience.
Jacquelene S.
Vehicle Make : Toyota
5 out of 5
3/30/2016
They did a fantastic job and it was in a timely manner. The car looks brand new from the front. I love having the text and phone call updates.
L Dale.
Vehicle Make : Jeep
5 out of 5
3/30/2016
Wonderful staff. Great work!
Lauren M.
Vehicle Make : Pontiac
5 out of 5
3/30/2016
Quick and efficient!

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