Service King Clear Lake

Everyone was very professional. My car looks great. I appreciated the texts on how the work was coming along.

David was great throughout the entire process. Kept me informed with what was going on with my vehicle. Very satisfied with the service I received, and will recommend Service King.

Everyone was kind helpful and answered all my question. Thank you for the good work and kindness.

My car was not repaired fully. I am not happy at all.

Very poorly organized. Emails/texts sent by "corporate" not in sync with actual status. Overall - not a good experience from the moment I walked in the door. Would not choose to do business again with Service King (at that location at least).

Dave was awesome sent me a detailed message daily of everything that was going on. And was helluva lot faster than first predicted. Amazing

Dave kept me updated and was the nicest person! Made this process easy breezy!

My experience was the absolute worst. My initial adjuster assigned to my claim got moved to a different location in the last stages of the completion of my vehicle. Understandable that these things sometimes happen unexpectedly but the repair man (Ralph) not sure of his job title seemed a little too busy to assist me. 3 days in a row I called him mornings mostly either he'd tell me he'd call me right back with more info or he was ALWAYS out at lunch. I wouldn't receive a call back from him until 6:30 or 7pm in the evening several hours after my initial call. The list goes on and on but I simply had the worst experience and I will NEVER do business with you all again. I mean that in the most sincerist form and I deeply apologize for any inconvenience I may have caused. You guys are greatly appreciated just not the best customer service.

John Novotny is an awesome GM. He certainly goes out of his way to please and make sure you are completely satisfied. Would highly recommend Service King to my friends if ever needed. Also Christopher **** is a wonderful employee and he was the original one that helped us after our wreck. But has since been transferred to another location. Thank you again! Susan Browne William W

Far too slow but high quality

Service King customer service was great! I appreciated the text messages that kept me informed on the progress of my repair.

They did a great job! I was impressed with the quality of work and the customer service was excellent! I will do business with you guys again! A+ 10/10 Gold Star!

Thank to service king and all who play a part in getting my vehicle repair ya ll have done and awesome job and I will recommend service king to any one need work done thanks guys keep up the awesome work.respect.

My backup camera is not working correctly and back bumber not attached correctly

job well done

Everyone was unbelievably nice & friendly. It makes me want to switch my car insurance to geico lol.... That way, if I ever need my car fixed, I can use your location again for insurance, rental & repair!!

Truck was not fixed right. Thanks, Ted Goodrum

Called stating vehicle was completely repaired rear bumper. Drove an hour to pick up vehicle but now both of my rear tail lights do not function. Was told to drive with the vehicle without tail light function. Also states that they did not lift thus it is not there issue. The audi electrical system had to be accessed to repair the bumper and reverse sensors. Prior to bringing in the vehicle everything was functioning. Not happy that this was not taken care of prior to contacting me. You would think the mechanic or staff would notice the warning light and try not to send me with an unsafe vehicle.

They were very courteous and informative.

Great service. Dave was great and kept me informed about the process.