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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 276 reviews 87%
4 star 15 reviews 5%
3 star 5 reviews 2%
2 star 11 reviews 3%
1 star 11 reviews 3%
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(All Vehicle Makes)
Monica L.
Vehicle Make : Honda
5 out of 5
10/13/2015
Great customer service!! Fast service!
Noble Custom.
Vehicle Make : Ford
5 out of 5
10/8/2015
Thank you for finishing the repairs so quickly.
Paul D.
Vehicle Make : Ford
5 out of 5
10/7/2015
Well done!! Exceptional customer service and the repair work was perfect.
Tim E.
Vehicle Make : Dodge
5 out of 5
10/7/2015
Quick and easy experience.
Juan U.
Vehicle Make : Volkswagen
5 out of 5
9/17/2015
Awesome Service and greatly satisfied with the excellence with which we were treated by the staff at MOGCC!
Scott P.
Vehicle Make : Mercury
4 out of 5
9/10/2015
Brian **** is perhaps the finest service manager I've ever worked with. He is on the case when he says he will take care of your car and is truthfully reassuring in his estimates and service time. Never had such a great experience. Sorry we had to have a car accident to learn about these great folks at Mall of Georgia Ford. We are switching all of our auto service needs for all three of our Ford and Lincoln Mercury cars to Mall of Georgia Ford. Andrea Preissler
Alex A.
Vehicle Make : Ford
5 out of 5
9/5/2015
Very good experience!
Holly R.
Vehicle Make : Ford
5 out of 5
8/28/2015
Service was outstanding. Girls at the front were very helpful.
Keenan A.
Vehicle Make : Ford
5 out of 5
8/25/2015
The manager Brian sent above and beyond the call of duty helping me with my claim and fixing my car. I've never been in the situation that I was in with my wreck and he not only eased my mind but made sure that EVERYTHING was completely taken care of! I called crying like a total woman and he made the process easier than it should have been! I will use him and mall of Georgia ford for any and all services ever in the future and will be sure to reccomend him to anyone I know. I am so appreciative for him in ml the midst of my crisis. I had never met him prior but felt like a personal friend. Thank u again for all the help! Brian rocks!
Audronada B.
Vehicle Make : Ford
5 out of 5
8/22/2015
Keep up the good work.
Christopher C.
Vehicle Make : Ford
5 out of 5
7/23/2015
I asked if the work could be done in one week bc of my travels and they did! Thank you!
**** R.
Vehicle Make : Ford
5 out of 5
7/18/2015
Very pleasant people to work with thank you
Gary M.
Vehicle Make : Dodge
5 out of 5
4/30/2015
You did an awesome job repairing my truck. Also finished the job before the estimated time. I just love the almost daily updates on the progress of repairs. Everyone was so friendly. It was a pleasure to have my truck repaired at Mall of Georgia Ford collision center. Thank you Gary M
Diane C.
Vehicle Make : Volkswagen
1 out of 5
2/17/2015
After over a month my car is still not fixed. As long as you are on a smooth road it sound ok but when you are on a road with bumps the back end sounds as if it is going to fall off. It needs more work.
Richard L.
Vehicle Make : Honda
5 out of 5
12/12/2014
I rarely am this effusive about the quality of service received from any business or individual. Am under the belief that customer satisfaction should be paramount to any enterprise. However, Brian and Michelle were outstanding! This was probably the best car service experience I have ever had. Very pleased with quality of service and the time it took to complete the repair. Recommend you guys without hesitation.
Vernon J.
Vehicle Make : Chrysler
5 out of 5
12/5/2014
Service was outstanding. Vehicle was repaired in a very prompt manner.
Richard S.
Vehicle Make : Chevrolet
5 out of 5
10/3/2014
U guys were great I will recommend you
Luther S.
Vehicle Make : Chevrolet
5 out of 5
10/2/2014
Great job thanks for the quick turn around.

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