Crowley Autobody

I appreciate that my car was repaired so expertly within the promised timeframe. The employees were all friendly

Constant changing of the dates for when the car would be ready. Originally it was going to be 6 or 7 days, then 10, then eventually 16. I still received notices/texts about my car well after I had already picked it up.. was told so you wouldn’t miss your internal metrics. Very sketchy. Also don’t think it very professional to have partisan paraphernalia all over the desk of the customer service agent. While he was very helpful when I needed answers for something, the stickers and partisan gear on the desk is not professional in a customer facing business.

Well done

Even though the job took longer than original estimate time, it was worth the wait. Car looks like it just came out of the showroom. Keep up the good work guys.

Great work! Great Service!

Vehicle was scheduled for repairs 3 months after assessment and during my daughter’s winter break. Shocked was delivered to Crowley Autobody on Dec 5th ant Crowley’s request. All parts were confirmed “in hand” in advance. Repair was estimated at 4-5 days. Vehicle was not ready for 32 days !!! And that was after several failed commitments in last 5 days. Aside from the incorrigible inconvenience, I am not exposed for ~$500 of incremental rental vehicle fees that insurance does not cover. Finally, when I eventually got the vehicle back, I had to drive it to my daughter’s college two hours away and exchange for the rental. And when I did, I found that the fog lights were never connected due to a “broken clip” that was overlooked. Obviously demonstrating both the oversight as well as a failure to inspect before releasing. So, now the vehicle has to go back to the shop when my daughter is next home. All of this has been documented with the insurance company.

Great job . Looks perfect

Repair has yet to be completed. What has been accomplished is satisfactory.

Crowley staff were friendly and provided frequent updates. Workmanship is excellent!

Very pleased with the work and the service. Thanks so much!

Great job by the Autobody staff.. third claim that the Crowley crew have taken care of my family.. have also directed two freinds to Crowley Autobody!!

Excellent body work and very professional staff

Good Job “ Flawless “

The staff was beyond nice and very professional. It’s never easy having to deal with an accident. After I saw my car for the first time after getting hit I was super happy that it looked like it was a brand new car. Will continue to do service in the future.

Calling when the work was completed, and getting a pickup time would have been nice.

Great job fixing my Jeep - very appreciative that Crowley was able to provide me a loaner vehicle at no charge as well

Excellent! Thank you ????

Still waiting on the front bumper. Understand supply chain issues but I'd like to finish this up.

Very satisfied great job

Do not contact me. I have made this abundantly clear. Your service on all fronts is ridiculous. I won’t even begin to explain at this point because any of my issues in the past with Crowley haven’t been addressed and have seem to have gotten worse over the years. Sales & service…well, not sure how you’re still in business treating people the way you do.