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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 688 reviews 86%
4 star 40 reviews 5%
3 star 26 reviews 3%
2 star 21 reviews 3%
1 star 24 reviews 3%
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(All Vehicle Makes)
David H.
Vehicle Make : Ford
5 out of 5
8/3/2017
Gray was most helpful. Many thanks, David
Michael H.
Vehicle Make : Hyundai
5 out of 5
7/29/2017
As always your staff was truly professional and delivered excellent work. Thank you.
Santiago R.
Vehicle Make : Toyota
5 out of 5
7/25/2017
I was very blessed by the personal touch, the professional attitude and excellent work they did on my truck.
Patrick K.
Vehicle Make : Ford
5 out of 5
7/23/2017
Excellent communications throughout the process
Daveta M.
Vehicle Make : Chrysler
5 out of 5
7/17/2017
Great customer service and my car looks fantastic!
Tiffanie N.
Vehicle Make : Nissan
5 out of 5
7/15/2017
Great service and attention to detail.
Kerry R.
Vehicle Make : Volvo
5 out of 5
7/15/2017
Excellent service! My thanks to Gary and the team for making it such an easy experience, and flexing with my changing schedule. The vehicle looks great!
Roland S.
Vehicle Make : Jeep
5 out of 5
7/15/2017
Very professional, timely and helpful in all respects. I will refer them to my peers and family members.
Lawrence W.
Vehicle Make : Nissan
5 out of 5
7/13/2017
Fast service repair! Good work! Very satisfied!!
Randall J.
Vehicle Make : Honda
5 out of 5
7/12/2017
Thanks for a great repair.
Dustin W.
Vehicle Make : Ford
5 out of 5
7/1/2017
Great service done in less time than quoted
Joanne L.
Vehicle Make : Toyota
5 out of 5
6/30/2017
Everyone was extremely nice and very professional. I wouldn't even think of taking my car anyplace else for repairs. They are wonderful to work with.
Karen H.
Vehicle Make : Ford
5 out of 5
6/28/2017
The truck looks great!
Pasquale S.
Vehicle Make : Kia
1 out of 5
6/23/2017
****) ripple in paint on drivers side rear panel 2) trunk rim was not fully painted and which makes it obvious car was in a collision 3) understanding the wait for parts however the car was not worked on in a timely maner and when work was done it looked like care was not taken. Seems Like to many cars not enough stafff to handle load
Davion F.
Vehicle Make : Ford
5 out of 5
6/15/2017
Everything went great and was done on time.
Darren N.
Vehicle Make : Ford
5 out of 5
6/12/2017
Gary did an awesome job taking care of me. I plan on recommending Emerald Coast Collision Repair to anyone in the future. I also plan to use this shop again.
Denise H.
Vehicle Make : Buick
5 out of 5
6/10/2017
I appreciated being kept informed as the work progressed. The job was done in a timely manner and looks fantastic. I also appreciated being treated as a valued customer and not just another number. I will not hesitate to recommend Emerald Coast Collision. Good job.
Hatsady S.
Vehicle Make : Infiniti
1 out of 5
5/27/2017
There some issues with the paint. I already spoke with Gary about the issue and as I further checked how the work was done, I'm definitely irritated and not satisfied by the work. I'm paying 800 a month on the car and I feel as if the car has been put back not to 100%. Will definitely give USAA a call for them to come and look at the work that was performed on the car and let them see what kind of work was done on my car.
Keith D.
Vehicle Make : Toyota
4 out of 5
5/26/2017
Great job on the repair and matching the paint. Very pleased with the way it turned out. However, the car battery was dead when I picked it up. I am a little concerned about draining the battery down, not sure if it will continue to hold a charge.
Dominic D.
Vehicle Make : BMW
5 out of 5
5/25/2017
Very professional. Great work exceptional service

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