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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 688 reviews 86%
4 star 40 reviews 5%
3 star 26 reviews 3%
2 star 21 reviews 3%
1 star 24 reviews 3%
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(All Vehicle Makes)
Gayle A.
Vehicle Make : Toyota
5 out of 5
9/1/2018
Everything thing was really excellent. I like Gary and feel he did everything to keep me informed. It's a first class operation.
Shannon S.
Vehicle Make : Land Rover
5 out of 5
8/21/2018
Sadly for me but good for you all, this is my third repair at Emerald Coast Collision Repair. I always say that It’s easy to make a happy customer when nothing goes wrong. But the way you give great customer service is when things don’t go right. And that’s where Emerald Coast is so good. I’ve had a couple of difficulties with my repairs but you took great care of me and everything right. I will highly recommend you.
Patricia H.
Vehicle Make : Hyundai
5 out of 5
8/14/2018
I am very satisfied with every aspect of your service. I am impressed with the attention to the detail on my car. I am also pleased with your process of keeping me informed regarding the progress on my vehicle. Your warranty is an unexpected bonus! There were no shortcuts taken. My car looks perfect! You have more than earned your 5 star rating. Thank you to everyone at Emerald Coast Collision! Pat Henkel.
Lesa W.
Vehicle Make : Toyota
5 out of 5
8/11/2018
Your team did an excellent job, thanks!
Mary R.
Vehicle Make : Toyota
5 out of 5
8/10/2018
Gary was incredible to work with...very knowledgeable and approachable, and the car looks great!
Roger P.
Vehicle Make : Honda
5 out of 5
8/10/2018
Conscientious service and quality work !
Kyle K.
Vehicle Make : Chevrolet
5 out of 5
8/9/2018
Emma was an excellent advisor who kept us informed throughout the process and worked very hard to help us with a tight timeline to get our vehicle back. AdditionAlly, the body work (and car clean) were top notch! I would recommend a thousand times over!
Roy D.
Vehicle Make : Honda
5 out of 5
8/4/2018
You guys did such a great job not only with the repairs, but with communicating with me along the way. I appreciate Nick giving me calls to update me throughout the process, and he took care in explaining everything to me.
Killingsworth Pest.
Vehicle Make : Toyota
5 out of 5
8/3/2018
All I can say is GREAT JOB!
Tatiana S.
Vehicle Make : Audi
5 out of 5
8/3/2018
Nick was fantastic to work with!
Robert B.
Vehicle Make : Nissan
5 out of 5
8/1/2018
Honest and dependable. Hope I never have another fender bender, but if I do, you will be our choice.
Walter W.
Vehicle Make : Kia
5 out of 5
7/28/2018
On time and great looking repair
Steve S.
Vehicle Make : Honda
5 out of 5
7/27/2018
Everyone was very polite and friendly. Gary was very reassuring to me when I took my car to Emerald Coast Collision. With my husband temporarily out of town, they were very helpful to me. I would recommend them to anyone.
Jerry S.
Vehicle Make : Chevrolet
5 out of 5
7/25/2018
Thank you for fixing my car.
David S.
Vehicle Make : Dodge
5 out of 5
7/25/2018
You all are the best! Will definitely recommend anyone who needs body work to you. Keep up the awesome work.
Shelby C.
Vehicle Make : Toyota
5 out of 5
7/24/2018
Excellent customer service and the body work on my car was perfect.
Dina H.
Vehicle Make : Honda
5 out of 5
7/21/2018
Great job. Thorough. Kept me informed along the way, and tried to save me money where they could! Ended up costing LESS than quoted! When does that ever happen? Saved me 189.00 off my deductible !
William M.
Vehicle Make : Ford
5 out of 5
7/18/2018
Your service employees were professional, attentive, & trustworthy. The car repair was done with extreme attention to detail. The communication throughout the process was helpful & Emma showed true concern for my convenience. The final repair is gorgeous. I am beyond satisfied. Will recommend your company without reservation.
John F.
Vehicle Make : Chevrolet
5 out of 5
7/12/2018
Very good repairs done quickly, a rare combination!
Joseph S.
Vehicle Make : Lexus
5 out of 5
7/10/2018
your people are doing a good job.

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