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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 688 reviews 86%
4 star 40 reviews 5%
3 star 26 reviews 3%
2 star 21 reviews 3%
1 star 24 reviews 3%
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(All Vehicle Makes)
Connie T.
Vehicle Make : LEXUS
5 out of 5
6/22/2019
Emma was amazing to work with. Very thorough and courteous. She helped save me about $200 and my car looks fabulous. Highly recommend ECC. Everyone I came in contact with was looking out for my best interest and was super nice.
BRADLEY S.
Vehicle Make : TOYOTA
5 out of 5
6/20/2019
Great work
JAMES K.
Vehicle Make : FORD
5 out of 5
6/20/2019
Great service by Gary, he delivered a week earlier than expected so I’m completely satisfied! The tech who did the repair did an excellent job as well! Great job by all!
WILLIAM A.
Vehicle Make : ACURA
5 out of 5
6/19/2019
Everything was done extremely well and on time. Gary could not have been more helpful.
EDWARD R.
Vehicle Make : CHEVROLET
5 out of 5
6/19/2019
Outstanding job. Gary did a great job. Appreciate the professional service by all.
STEVE A.
Vehicle Make : FORD
5 out of 5
6/15/2019
Best experience I have ever had repairing a vehicle
DAPHNE S.
Vehicle Make : JEEP
5 out of 5
6/15/2019
I have had 2 repairs in the last 6 months and the service from everyone was fantastic. I will spread the good news all over town! Thank you so much!
JOSHUA H.
Vehicle Make : JEEP
5 out of 5
6/13/2019
They were very professional and the property was clean and secure. There was constant communication on the status of the vehicle. Gary was very helpful and had excellent customer service. We were very pleased with using Emerald Coast Collision and will definitely recommend them and/or use them in the future.
BRADLEY R.
Vehicle Make : RAM
5 out of 5
6/13/2019
All great! Job well done.
JACOB R.
Vehicle Make : BMW
5 out of 5
6/8/2019
Excellent experience, thank you ECC.
MICHAEL C.
Vehicle Make : NISSAN
5 out of 5
6/1/2019
Exceptionally friendly and efficient service. EMMA did an outstanding job of helping talk me through the insurance and scheduling processes and was spot on with timely, helpful updates. I can’t say enough good things about my experience and particularly how well Emma treated myself and my wife. I’ll be glad to give Emerald Coast my strongest recommendation.
Jeff B.
Vehicle Make : Toyota
1 out of 5
5/29/2019
The repairs took four times as long as I was told it would. I believe I’m going to have to take my truck back because it doesn’t feel like they repaired it back the way it should be. Never going there again.
MARIA R.
Vehicle Make : FORD
5 out of 5
5/29/2019
Professional and friendly service. I am glad I chose Emerald Coast Collision Repair to work on my vehicle. Thank you
Scot D.
Vehicle Make : LEXUS
5 out of 5
5/23/2019
Great customer service and excellent work !
Julie A.
Vehicle Make : GMC
5 out of 5
5/17/2019
Friendly service. My car looks great!
Julius C.
Vehicle Make : Toyota
3 out of 5
5/16/2019
The rear sonar sensors on the back bumper are not working correctly, but I will contact your office to arrange for someone to assess the issue.
William P.
Vehicle Make : Nissan
5 out of 5
5/15/2019
very good work
Michael W.
Vehicle Make : Subaru
5 out of 5
5/14/2019
Gary was amazing and so courteous. Randy’s expertise and advice was so helpful and appreciated. My poor car has been there 4 times now and each time it seems to get better and better. Thank you for the quality work and exceptional customer service. I also appreciated the text updates this time.
Jack S.
Vehicle Make : Toyota
5 out of 5
5/9/2019
Your entire crew did a great job. After the repairs my truck looks as good as new!
James B.
Vehicle Make : Buick
1 out of 5
5/7/2019
Paint mismatch must be corrected

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