PETROS O.
Vehicle Make : SUBARU
The whole experience was top notch from dropping off the car, to explaining all that I needed to know and keeping me updated with all of the process and the timing was amazing. When picking it up the customer service was perfect and did not that long and dragged. The car was repaired and cleaned as good as it gets and I am ocd and all that and for me to feel that way is amazing.
ERIK B.
Vehicle Make : TOYOTA
Great job. Thanks!
ELISSA W.
Vehicle Make : VOLKSWAGEN
The staff was totally professional and extremely friendly. The status of the car was sent daily and delivered on time as promised. I couldn’t be more satisfied and would certainly recommend Douglas to others. I will also pass this onto my insurance agent. Thank you for an awesome job.
BRIAN L.
Vehicle Make : Nissan
Getting my car repaired was a smooth process from start to finish, and the customer service was excellent. I'll be sure to return if ever in need of car work.
ROGER H.
Vehicle Make : TOYOTA
I would to thank Hector, who oversaw the repair of my car, and all of the personnel at Douglas CARSTAR who were involved in the truly exception work that was done. My car now appears to float over the roadway in perfect tune as I drive it.
Thanks very much,
ROGER H
Sarah B.
Vehicle Make : LEXUS
Great service! I wasn’t sure what I needed and all of your workers helped make the process easy and understandable! Will definitely go back to you guys again should I ever need to!
METRO INFINITI.
Vehicle Make : INFINITI
They are awesome. Especially Cindy Perez
Desi L.
Vehicle Make : FORD
I have a question on the driver side front door, where the key goes, it looks different than it was before
Josue E.
Vehicle Make : HONDA
Best shop ever. Hector gave me the best deal for my work vehicle. Thank u Hector.
Wang J.
Vehicle Make : Toyota
Professional, friendly, and great communication regarding repair status.
JULIE M.
Vehicle Make : BMW
Car was repaired in a timely manner the customer service was outstanding! Hector and his team did it everything they told my son they would!
Danielle S.
Vehicle Make : TOYOTA
Thank you so much! 110% satisfied.
RICHARD H.
Vehicle Make : FORD
Everyone I interacted with at Douglas was friendly, professional, and inspired confidence. The Douglas staff told me what they would do and then did it on the schedule they anticipated.
I would not hesitate to recommend Douglas to anyone in need of body/paint repair work.
RICHARD H
STEVEN S.
Vehicle Make : Honda
Thanks to everyone for making this a smooth experience. Special thanks to Kenny for his exceptional professionalism and amazing repair skills
Gabriela R.
Vehicle Make : VOLKSWAGEN
Hector was amazing! Superb customer service!
ELIZABETH S.
Vehicle Make : HONDA
Nice people. Super fast service!
MAZIYAR M.
Vehicle Make : HONDA
I am very happy with the repairs. Everything looks great and was done very quickly. Frequent updates were also great.
Thank you!
CHAO S.
Vehicle Make : HONDA
The staff were welcoming and the communication was excellent.
Tim B.
Vehicle Make : TOYOTA
excellent customer service
TED J.
Vehicle Make : LEXUS
Everything went well. Thank you very much
Ted
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