Body Shop

Real Reviews From Verified Customers

Richard B.
Vehicle Make : Chevrolet
1 out of 5
1/10/2018
external and internal thermometer was not fixed. as a result, cannot regulate heat/AC with cabin of car where I have climate control. It gets so hot that I have to shut off the heat/AC. digital outside temperature display shows -41 degrees. I contacted the branch about 3pm today. Gal said Kyle was on phone call and that she'd have him call me soon after. I have not heard back.
Todd C.
Vehicle Make : Chevrolet
5 out of 5
1/6/2018
Great customer service, quality of finished work, and communication throughout the repair process. The staff was completely accommodating of our short repair window. This is my second time using you and you have earned my business for good!
Paul/ Karen.
Vehicle Make : Honda
5 out of 5
1/4/2018
My car looks great and I appreciated the fact that you washed it. Nice touch!! Thank you!
Nicholas R.
Vehicle Make : Hyundai
5 out of 5
1/4/2018
Very good to work with.
Marlene C.
Vehicle Make : Chevrolet
5 out of 5
12/30/2017
I very much appreciate the fast service and courtesy of your staff. I would not hesitate coming back for future needs.
Jeanine M.
Vehicle Make : Chevrolet
5 out of 5
12/25/2017
Good experience. They worked with me in regards to communication, car rental, and repair updates. I will continue future repairs with them.
Matthew V.
Vehicle Make : Chevrolet
5 out of 5
12/22/2017
The car looks great! Thank you and Merry Christmas!
Patrick D.
Vehicle Make : Honda
4 out of 5
12/19/2017
Service was great. Cindy was the biggest help gettting the insurance settled. We will recommend tCarstar in Rockford to anyone we knows who needs repair. Car looks brand ne when we picked it up
James P.
Vehicle Make : Toyota
5 out of 5
12/9/2017
Great team. Quick to respond to schedule needed repair and constant notification of progress of repair work. Definitely will refer you if need comes up
Carlton W.
Vehicle Make : Honda
5 out of 5
12/5/2017
Nice job, within a whisker of being perfect -- and that's not easy. Thanks!
Richard F.
Vehicle Make : GMC
5 out of 5
12/1/2017
Good job & a pleasure working with all in the office
Kristine M.
Vehicle Make : Chevrolet
5 out of 5
11/26/2017
Easy to work with, thank you!
Margaret P.
Vehicle Make : Toyota
4 out of 5
11/23/2017
Jim makes car star
Susan &.
Vehicle Make : Ford
5 out of 5
11/17/2017
Team was very professional, communication along the way was much appreciated,they made our situation very pleasant and for that we thank them all
Justin H.
Vehicle Make : Jeep
5 out of 5
11/11/2017
Wonderful service and quick repairs! Thank you
William S.
Vehicle Make : Buick
4 out of 5
11/8/2017
Whole experience was great. Your people went way above. Even delivering my cat when I couldn't pick it up! Thanks to all of you. Bill Schneider
Brian P.
Vehicle Make : Chevrolet
5 out of 5
11/7/2017
Excellent service
Suzette R.
Vehicle Make : Jeep
4 out of 5
11/4/2017
Our Renegade was hit from behind, and I worried it wouldn't be just like new afterwards. But Carstar fixed it fast, kept me posted on progress, and made it just like it was. The staff is great, and I highly recommend this place to anyone who needs work done on their car.
Ruth L.
Vehicle Make : Dodge
5 out of 5
11/2/2017
I give Carstar #10 for service I was very satisfied with the way they handled my truck and very friendly staff
Betty D.
Vehicle Make : Ford
5 out of 5
10/28/2017
Dan and his team are the friendliest and helpful crew that I have worked with on my car. Thank you so much Dan and his team!!

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