Professional West Mobile

Service was excellent. Receiving emails with updates was extremely nice.

Repairs was not all the way fixed

Everyone was great and exceeded our expectations! Thank you for the updates and finishing repairs ahead of schedule! I hope we don't need your services but if we do, I can assure you we will choose Professional collision again!!

Great customer service!

I was pleased with the quality and speed of service.

Will be calling tomorrow. Some issues noted once my son and husband saw the work. You can contact my husband if you would like at ****-****-xxxx

My light need a Justin on the right

Everything was done very professional. Thank you

The hood of my car is not perfect. After the repair the hood is still slightly higher than the front quarter panel on the damaged side than it should be. The clear coat is not just like factory, there is some difference in the shine of clear coat compared to factory. There is some seperation between the trim of the wheel well where it is attached.

My Dodge Challenger came back to me after pretty much the back end destroyed. It looked brand new again!! You guys rock!

I could not have been more pleased with the experience that I had with Professional Collision! I was apprehensive about dropping my car off after my last experience with a body shop, but if I should ever have another need for body work I'll definitely be bringing my car back to Professional. I was not only impressed by the work done on my car but also by the staff. I could not be anymore pleased! Thank you!!

Great

Great job!

Great professional service. Hate to need it but glad to have it. Keep up the great job!

Very happy

Your newest Google review from me. Horrible customer service. I had moderate damage done to my 4runner and used this shop because they were a preferred vendor with the insurance company. Customer service is awful but they were fast. I never even knew who my point of contact was from the shop. They called twice and never left a voicemail. I only knew they called because I googled the number. I was called at 9 A.M. by Geico while I was sleeping before work....FOUR days before the repairs were supposed to be completed and she told me my rental expired that day instead since the work was complete. I had been moving, and had to unload 500lbs of weights, and many more items from my rental car in a ridiculous amount of time just to be able to make this happen. They did not communicate at all. Lastly, I told the Geico agent at the point of dropoff I needed my front headlight replaced and I would pay for it. It was the reason I hit the deer in the first place. They never even replaced the bulb and left it to the customer. Thanks again. I will not recommend to anyone.

Outstanding job! I will definitely recommend you to others....

My car looked great.......and was repaired in less time than I expected. The associate that helped me was named Dale McManus. He was very professional, helpful, and so kind and personable. He made the experience less stressful!

The work yes but the time it took no.

WHEN I ASK "DO NOT MOVE THE DRIVERS' SEAT" and SOMEONE MOVES THE SEAT, HOW CAN I BE TOTALLY SATISFIED ? ( And YOUR STAFF put a sign on the seat saying DO NOT MOVE THE SEAT !!!