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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 398 reviews 82%
4 star 34 reviews 7%
3 star 14 reviews 3%
2 star 17 reviews 4%
1 star 20 reviews 4%
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(All Vehicle Makes)
Stephen C.
Vehicle Make : Chevrolet
5 out of 5
12/17/2015
Car looks great. Jared is yop notch......
Denise K.
Vehicle Make : Ford
5 out of 5
12/16/2015
Joe was great to me!
Susan F.
Vehicle Make : Subaru
2 out of 5
12/15/2015
During the week I was getting updates on the status of my repairs frequently. But I had to call in to find out if the repairs were finished. Someone dropped the **** on this.
Gregg S.
Vehicle Make : Chevrolet
5 out of 5
12/11/2015
Excellent job. My representative Jarod did a great job keeping me informed of what was happening
Jeff B.
Vehicle Make : Subaru
1 out of 5
12/11/2015
Why even bother setting up an apt for a simple oil change? Had an apt at 11:00 with nothing but an oil change and the standard inspection you all do with an oil change. I didn't walk out until 12:45. That is just ridiculous. An hour and 45 min for an oil change. I don't think I have enough time to use Vann Subaru service for future service needs.
Robert H.
Vehicle Make : Chevrolet
4 out of 5
12/10/2015
Excellent job, great service. I was told 3 to 5 days and was complete in 2 days. Job well done.
Billie J.
Vehicle Make : Chevrolet
5 out of 5
12/6/2015
They were conscientious, efficient, worked as a team, and answered all my questions effectively. Thank you!
Travis P.
Vehicle Make : Ford
3 out of 5
12/3/2015
Y'all went far beyond what I expected when the repairs took a little longer than planned. Even paying for a rental for me, so our vacation wasn't delayed. Impressive in this day in age. Then, ran into Joe @ QT on his lunch break, (since I picked up the truck while he was gone) and he took time to walk me through all the repairs and took off a couple stickers that I hadn't even noticed. Great customer service. THANKS
Bill H.
Vehicle Make : Ford
5 out of 5
12/3/2015
Jason represented you company very professionally. Thank you for cleaning the interior of the car, that was a real surprise
Karen B.
Vehicle Make : Subaru
5 out of 5
11/25/2015
Jared did an excellent job coordinating the repair of our car and keeping us apprised of the progress all along the way!
Phyllis B.
Vehicle Make : Dodge
5 out of 5
11/21/2015
Excellent service Jamed kept me updated as to what was happening over a 3 week period. Good job
Robert D.
Vehicle Make : Subaru
5 out of 5
11/20/2015
Great job from check in to check out. Paint work was amazing. I don't know how you can do quality work an turn it around that fast.
Shelia S.
Vehicle Make : Dodge
5 out of 5
11/20/2015
Through the process of the repairs to my Dodge, Jared kept me informed about everything. This is the second time I've come to get my car repaired,and each time I've had an awesome experience
Kourtney D.
Vehicle Make : Chevrolet
5 out of 5
11/18/2015
The van body shop team was very pleasant to deal with. They took great care of me and got my truck repairs completed in one day. Nice work!!
Sara J.
Vehicle Make : Chevrolet
5 out of 5
11/13/2015
My chevy cruze looks good as new. Love the fact that you guys detailed my car inside and out. Looks fantastic! Thank you so much!
Michael R.
Vehicle Make : Subaru
5 out of 5
11/9/2015
The gave me back the car in show room condition. Thanks
Teresa G.
Vehicle Make : Chevrolet
5 out of 5
11/6/2015
Joe was very helpful and was very knowledgeable. My car is beautiful again and I'm so happy with how smooth the process went.
Josephine L.
Vehicle Make : Chevrolet
5 out of 5
11/4/2015
Very good experience! Joe Rash was great to work with and very professional and efficient! Thank you! Josephine L
Richard O.
Vehicle Make : Chevrolet
5 out of 5
10/29/2015
Looks good
Lisa D.
Vehicle Make : Honda
4 out of 5
10/23/2015
I was impressed from the beginning, from the estimate with Jarod through updates I received by phone or text, all the way through the end when I received my car after it was fixed. It looks just like it did when I bought it just this last March. I hadn't even had my first oil change when it was damaged. The car still looks and smell like new. I have had more experience than I care to have had with collision centers. I have never been treated with better customer service and been more thrilled with the work done on my car. Thank you so much! I will definitely recommend you to anyone in need!

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