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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 527 reviews 79%
4 star 89 reviews 13%
3 star 14 reviews 2%
2 star 15 reviews 2%
1 star 20 reviews 3%
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(All Vehicle Makes)
Barbara J.
Vehicle Make : Toyota
5 out of 5
11/8/2015
My car looks newer and amazing. Thanks for making sure all was taken care of. Thank you for going above and beyond. May God bless all of you and have a merry Christmas and a happy new year.
Heather V.
Vehicle Make : Toyota
1 out of 5
11/7/2015
Not happy with how the repairs came out. At all.
Dina J.
Vehicle Make : Toyota
5 out of 5
11/6/2015
Andrew was great! Service was completed quicker and better than I expected
Fikru T.
Vehicle Make : Toyota
4 out of 5
11/6/2015
It's more than satisfaction. I have confidence on T O Y O T A
Priscilla D.
Vehicle Make : Volvo
5 out of 5
10/25/2015
Ray Ramirez was great to work with.
Frank T.
Vehicle Make : Toyota
5 out of 5
10/24/2015
Tommy provided excellent service.
Julie P.
Vehicle Make : Toyota
5 out of 5
10/23/2015
Very impressed with the workmanship of the body shop and Alex Bargos keeping me updated throughout the process. Also, getting my car back cleaned inside and out was definitely a plus!
Theresa E.
Vehicle Make : Audi
5 out of 5
10/17/2015
I am amazed at the effort to keep me informed and to do everything to make my car perfect again. I will recommend Richardson Automotive to everyone. Great job and thanks. Theresa B
Okam O.
Vehicle Make : Toyota
4 out of 5
10/17/2015
All damaged has been repair perfectly, I did not see any dents an scratches any more. The devices was very good and friendly, I will recommend to family & friends.
Jacqueline G.
Vehicle Make : Toyota
5 out of 5
10/15/2015
Very good job! My car looks brand new and smell brand new! Tommy answered all my questions and was very helpful. Thank you!
Arthur O.
Vehicle Make : Toyota
5 out of 5
10/13/2015
I've known Richardson Automotive for many many years. You guys are simply always the best in everything you do. Thank you.
Brett T.
Vehicle Make : Toyota
5 out of 5
10/10/2015
Absolutely awesome customer service !!! The car looks brand new!!!
Linda J.
Vehicle Make : Toyota
5 out of 5
10/9/2015
EVERYONE .. from the greeter to the gentleman who helped me through this was SO VERY nice! I had a Travelers repair ... and it was done TWICE as fast as I had anticipated! And it looks beautiful! Thank you SO VERY MUCH !!!!
Patsy W.
Vehicle Make : Toyota
5 out of 5
10/8/2015
Toyota has a wonderful network of shops. Toyota of Richardson was pleasant, thorough, courteous, efficient like the network of repair/service centers I have come to trust and appreciate over the past 12 yrs. I can go to almost any Toyota shop and trust the service and care of my car thank you
Albert R.
Vehicle Make : Toyota
4 out of 5
9/26/2015
Great job on fixing my truck. It feels like new and drives like new. Hope it feels this way5 for many many yrs to come. Thank you all for a great job on my5 truck. Al V Ramirez
Kathleen H.
Vehicle Make : Toyota
5 out of 5
9/18/2015
So far so good.
Carmen V.
Vehicle Make : Toyota
5 out of 5
9/18/2015
Agent Tommy Hague was very helpful from the start and though the whole time the car was repaired.He answered all questions and concerns.
Jeffrey R.
Vehicle Make : Toyota
5 out of 5
9/11/2015
I was very pleased with the great customer service by Andrew. He kept me updated with every phase of my cars repairs and status. He was also very friendly when I dropped my car off and answered all my questions. I was very pleased and would definitely refer my friends there!
John S.
Vehicle Make : Toyota
5 out of 5
9/10/2015
Ray and staff were very nice! I was updated on the status of the car, and it was delivered when it was promised. Love the warranty! Hopefully I won't need your services in the future, but if I do, you'll get my entire families business!! Best, John
Darte.damiana Chiavolini,daniel.
Vehicle Make : Mazda
5 out of 5
9/10/2015
Andrew provided A customer service. I'll be back.

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