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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 527 reviews 79%
4 star 89 reviews 13%
3 star 14 reviews 2%
2 star 15 reviews 2%
1 star 20 reviews 3%
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(All Vehicle Makes)
Kimberly G.
Vehicle Make : Toyota
4 out of 5
7/26/2016
Alex did an excellent job explaining things from beginning to end. Getting the rental car was easy. I was told the repair would take 2 weeks, however the car was available a few days early. Unfortunately I was out of town when the car was ready and the shop was going to be closed when I returned home. So Alex arranged for my car to be driven to my house and the rental picked up. My brother was staying at he house, so that worked. I would have sent my brother with rental, but he was not an authorized driver. So the process was easy and everyone went above and beyond to assure all went smoothly.
Veanessa H.
Vehicle Make : Scion
5 out of 5
7/26/2016
I have no negative comments. Alex helped the process go very smoothly and I loved hearing the frequent updates regarding my car's status.
Albert L.
Vehicle Make : Toyota
5 out of 5
7/23/2016
Andrew is great to work with and kept us well informed.
Kyaw H.
Vehicle Make : Toyota
5 out of 5
7/2/2016
They are doing good job
Damon.tanya L.
Vehicle Make : Toyota
5 out of 5
6/29/2016
Andrew is amazing...thanks
Angela G.
Vehicle Make : Toyota
4 out of 5
6/29/2016
The repair was satisfactory but had a bad start with the person that was in charge of my repair so I don't know if I will do business with you guys again
Steve R.
Vehicle Make : Toyota
5 out of 5
6/11/2016
Job well done Ray was great !!!!
Frank B.
Vehicle Make : Toyota
1 out of 5
6/4/2016
Missing clips and bolts
Yvonne K.
Vehicle Make : Jeep
5 out of 5
6/4/2016
They did a great job and my car was so clean! which I was not expecting. Thankyou.
Michael B.
Vehicle Make : Nissan
5 out of 5
6/3/2016
Great Job!!!
Eric L.
Vehicle Make : Toyota
5 out of 5
5/8/2016
I liked getting the text updates, Just good to know what is gong on. Ray was great. The bodywork looks good.
Justin B.
Vehicle Make : Toyota
5 out of 5
5/6/2016
Great work. Took care of the truck. Friendly in the process. Thank you, Tommy!
Kenneth T.
Vehicle Make : Toyota
3 out of 5
5/3/2016
I'll talk to Mr. Raymond on 05/04/16. Thank you
Patricia M.
Vehicle Make : Toyota
4 out of 5
4/16/2016
Tommy Hague and the staff were gracious and efficient. They kept me informed about the job's progress. Only one environmental concern that I didn't have time to report on Monday, April 4, in midmorning. I had to walk behind a small motorized trash collecting cart that was spewing raw exhaust fumes across the parking lot . Very unhealthy. I know you would want to attend to it. Other than that glitch, it was stellar customer experience. Regards, Tricia (Patricia) McGowan
Derek B.
Vehicle Make : Jeep
5 out of 5
4/1/2016
Loved working with Alex!!
Allison S.
Vehicle Make : Toyota
5 out of 5
4/1/2016
Everyone was very pleasant to work with, responsive, and did a great job!
Janice L.
Vehicle Make : Hyundai
5 out of 5
3/24/2016
I appreciated Alex and his concern and interest in taking good care of everything. He is a very kind person who answers all questions and worries to my satisfaction. He is definitely an asset to your company. He is very customer oriented and puts the customer at ease. The work done on the car made it good as new. Thank you so much. Jan Loughry
Eloise B.
Vehicle Make : Toyota
5 out of 5
3/17/2016
Tommy was awesome, he kept me informed every step of the way.
Trina J.
Vehicle Make : Toyota
5 out of 5
3/17/2016
Thank you
Lisa M.
Vehicle Make : Scion
5 out of 5
3/16/2016
Andrew was very professional and helpful. Front desk 3 as really nice too

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