Richardson Automotive Body Shop

Everything looks great.

Ray is a good adviser, staff is friendly. You have fixed several of our cars over the years, we have had no significant problem with the work.

What brought me to Richardson Automotive was the fact that I was in a very unfortunate car accident. The entire experience with the policy holder's insurance and the rental facility was the worst experience ever. BUT, through it all Andrew Clark and the team at Richardson Automotive were EXTREMELY helpful, honest, and went above and beyond to ensure that they made the experience a good one for me. Andrew Clark is a true gem to have on the team. He kept me in the loop of the status of my car repairs, he went above the required duty, each day,to speak to claims adjusters, car rental rep, and anyone who was involved in making the repair experience a difficult one. He was very reassuring and accommodating. When my vehicle was repaired and completed, Andrew and Ray waited after closing so that I could retrieve my car after work and avoid additional rental car fees. I was grateful for their understanding and kindness. I appreciate Kelly assisting with running the payment. Overall, the team was the only amazing experience I had from the accident ordeal. I would definitely utilize this facility again and I would recommend a friend to Richardson Automotive! Thank you for ALL that you all do and Happy Birthday once again to the most helpful guy around...Andrew Clark!

Great service, awesome staff.

Ray was very helpful easy to work with.

Good finish and clean

Andrew took good care of me & my car, it looks great.@ He also was good at working with ins co. It was good to have him in control, Thx. Clem

we are satisfied with recent repair.

Your team had my car for more than a month. All my friends were asking me if you were building a new car for me. What I hated most was that you couldn't keep your promise. Your team had to change my pick up date for 4 times. I had to cancel or reschedule my activities and appointments because you didn't know how long it take to do your job. In the last two weeks, I even had to call to ask if my car is ready to pick up before the scheduled time. Unfortunately, I couldn't get a respond until after the scheduled time. It would be appreciated if you could value my time more.

Very courteous and customer focused. We got our car back within the estimated time and the repairs were perfect.

Love all the updates! Great job! Fast fix!

The car looks great and we really enjoyed working with Tommy Hague

I appreciate the effort Ray, Randy, and crew put in to make this go smoothly.

Great service and great quality if work!

The man in charge of taking care of my vehicle was Andrew. Even my daughter enjoyed talking to him over the phone (since I was at work). The customer service was great, whether in person or over the phone. We strongly appreciate how it was obvious that my car was being taken care of in order to return it to me as soon as possible. I was really satisfied with how the interior of my car was kept well after it being in the shop over a month. Thank you!

Awesome job!!

Thanks very much to Ray, he was so helpful and friendly

Excellent job! Thank you guys!

Everyone was very courteous when I dropped off and picked up my vehicle. I appreciate being informed during the repair process about how the repairs were going. I was very satisfied with the work. The person in charge of my car even informed me that I was low on gas. Great service. Thanks.

Took 2 weeks when we were originally quoted 6 days