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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 527 reviews 79%
4 star 89 reviews 13%
3 star 14 reviews 2%
2 star 15 reviews 2%
1 star 20 reviews 3%
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(All Vehicle Makes)
Lindy P.
Vehicle Make : Hyundai
5 out of 5
4/14/2018
Good communication, efficient and organized. Courteous and helpful. Did nice work!
Steven O.
Vehicle Make : Toyota
3 out of 5
4/11/2018
When an issue arrived, and Jim was made aware, he quickly took action to rectify the situation. Job well done. Thanks Jim Steven O
Noe O.
Vehicle Make : Chevrolet
4 out of 5
4/10/2018
Great staff! I have absolutely no complaints with everyone’s hard work, from greeting me when I walked in to shaking my hand once again as I picked up my truck. I’m very happy with my truck, she can be brand new again! Thank you so much guys for everything! I approciate everyone’s professionalism.
Brittany C.
Vehicle Make : Scion
5 out of 5
4/5/2018
The receptionist was extremely friendly and helpful. Tommy was friendly, through, explained the process and kept in communication. Customer service was beyond what I could’ve imagined during a stressful time.
Tom B.
Vehicle Make : Jeep
5 out of 5
4/2/2018
Excellent service
Karen D.
Vehicle Make : Lexus
5 out of 5
3/27/2018
Great customer service.
Dona M.
Vehicle Make : Ford
5 out of 5
3/27/2018
Andrew has exceptional customer service skills and keeps us well informed
Christina J.
Vehicle Make : Ford
5 out of 5
3/27/2018
Craig was awesome at keeping us informed through the whole process.
Maria G.
Vehicle Make : Volvo
5 out of 5
3/23/2018
Because I was pleased with the past service, I chose to have my car repaired by Richardson Automotive again. I was happy, again, with your service. Thank you to Tommy and the ladies in the front.
Ziad M.
Vehicle Make : Toyota
5 out of 5
3/23/2018
Wonderful service
Gwen L.
Vehicle Make : Honda
5 out of 5
3/17/2018
Extremely pleased with the service - staff & repair performed
Zoran N.
Vehicle Make : Toyota
5 out of 5
3/8/2018
Good job!
Michael P.
Vehicle Make : Ford
5 out of 5
3/3/2018
Thanks to Tommy & the crew for getting my sons truck fixed it looks great!!!!
Rose R.
Vehicle Make : Toyota
5 out of 5
3/1/2018
My vehicle repair made my auto look brand new again! I was not surprised because the previous repairs had also been excellent. But was thrilled to see it look new.again!
Cesar Daniel.
Vehicle Make : Toyota
5 out of 5
2/27/2018
Thank you love it ????
Ngai T.
Vehicle Make : Toyota
4 out of 5
2/26/2018
We just returned from hospital today. The vehicle look fine, but late delivery according to your estate. Other then that, we are happy. Thank you, Ngai T
Amanda T.
Vehicle Make : Toyota
5 out of 5
2/24/2018
Frequent updates on the status of my vehicle. Rushed to get it finished early after an incident with the rental car.
Michael .
Vehicle Make : Lexus
4 out of 5
2/22/2018
Andrew was wonderful! Kept us in the loop through out the process! We also love RANDY and his attention to our needs in the past ! We always joke with him and say we need to put RA on a retainer. We always look to the dealership for any problems we have with both our Lexus cars! We always recommend you all to others !
Joan M.
Vehicle Make : Toyota
5 out of 5
2/14/2018
Excellent work as always. Would never go anywhere else but Richardson Automotive. Recommend them to everyone. Tommy and Ray are the BEST!!
Bradley C.
Vehicle Make : Toyota
4 out of 5
2/10/2018
Everyone was incredibly hospitable and nice when I brought my car in. was very quick and I was able to get back home quickly

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