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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 924 reviews 78%
4 star 209 reviews 18%
3 star 15 reviews 1%
2 star 13 reviews 1%
1 star 30 reviews 3%
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(All Vehicle Makes)
Leslie C.
Vehicle Make : Volkswagen
4 out of 5
6/2/2021
The experience i received from all the employees was very heartwarming especially Hector who noticed a problem after my car was completed, he went over and beyond and replaced things and kept great communication throughout the whole process.
Jose C.
Vehicle Make : Chevrolet
5 out of 5
6/1/2021
Excellent
Victor C.
Vehicle Make : Dodge
4 out of 5
5/4/2021
I'm extremely grateful to the team. Excellent job!
Alexandria G.
Vehicle Make : GMC
5 out of 5
4/25/2021
Victor is A1, a customer service expert!
Sergio T.
Vehicle Make : Ford
4 out of 5
4/17/2021
From the initial first call for service needed, to picking up repaired car. I have to say I am very satisfied with not only the work but the whole experience. I felt relaxed and left well informed of all the steps that were going to take place. I received constant communication with updates on the cars status. The collision team even went way above by performing checks that were not park of the accident repair. I give y’all big props on my satisfaction.
Benigno L.
Vehicle Make : Ford
4 out of 5
4/15/2021
A very good job and in a timely manner. ????
Steven K.
Vehicle Make : Ford
5 out of 5
4/10/2021
The staff treated us very well. Thanks to Rick and everyone who helped us.
Vikki W.
Vehicle Make : Ford
5 out of 5
2/24/2021
I love my folks at Town East Ford. I recommend them highly to everyone. They are fast, professional, and friendly.
Lawerence K.
Vehicle Make : Ford
4 out of 5
2/20/2021
Professionalism, empathy and dedication to your customers is the standard I observed at Towne East Ford
Margie E.
Vehicle Make : Toyota
5 out of 5
2/11/2021
Excellent Customer Service
Nancy M.
Vehicle Make : Ford
5 out of 5
2/10/2021
Victor was great at keeping me updated and informed on the progress. I’d recommend this body shop.
Darin S.
Vehicle Make : Chevrolet
5 out of 5
12/30/2020
Keep up the hard work and excellent customer service.
Kimberly A.
Vehicle Make : Ford
5 out of 5
12/26/2020
They had my Explorer fixed quickly & did an awesome job. They kept me informed as things were done & everyone there were so nice & helpful.
Jimmy C.
Vehicle Make : Ford
5 out of 5
10/14/2020
Great job on my truck. Thanks to all!
Denise V.
Vehicle Make : Lexus
5 out of 5
9/24/2020
Great hob
Paulina V.
Vehicle Make : Ford
5 out of 5
9/17/2020
Victor was great!!
Edwin J.
Vehicle Make : Ford
4 out of 5
9/8/2020
My 2017 F-150 owners manual is missing. Will you please send me another one?
Renee R.
Vehicle Make : Toyota
5 out of 5
8/7/2020
our suv has been there 3 times for work and always a very good job!
Manuel S.
Vehicle Make : Ford
5 out of 5
7/30/2020
Top notch service and repairs!!! I'll definitely use and recommend Town East Ford body shop in the future.
Matthew R.
Vehicle Make : Ram
5 out of 5
7/30/2020
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