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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 924 reviews 78%
4 star 209 reviews 18%
3 star 15 reviews 1%
2 star 13 reviews 1%
1 star 30 reviews 3%
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(All Vehicle Makes)
Stacy W.
Vehicle Make : Toyota
4 out of 5
10/24/2021
I’m very satisfied with the work on the car, however I think it’s taken too long to complete the job Thanks again for a good job well done.
Jaqueline A.
Vehicle Make : GMC
5 out of 5
10/23/2021
Rick was excellent throughout the whole process he did an exceptional job on my truck its like nothing ever happend to it I'm 1000% satisfied with the outcome. I'd recommend town east ford to anybody who needs a great job done.
Ramiro C.
Vehicle Make : GMC
5 out of 5
10/21/2021
Job well done.
Perry C.
Vehicle Make : Ford
5 out of 5
10/20/2021
Looks great. Can’t tell it was damaged!
Nancy V.
Vehicle Make : Subaru
5 out of 5
10/17/2021
Sales rep. was especially helpful and cordial. Thanks for a job well done! I'll come back and also recommend.
Michael C.
Vehicle Make : Toyota
5 out of 5
10/14/2021
Hector was excellent with his communication and keeping informed.
Juanita V.
Vehicle Make : Ford
4 out of 5
10/14/2021
Repairs were done when they said it would be done. I was able to wait until they did the repairs. Professional and friendly staff. Thank You
Monica M.
Vehicle Make : Ford
4 out of 5
10/11/2021
I love how they set the expectations upfront and called twice a week with updates. Always very professional. A+ Customer Service from the front to the back. Great job!!!
Dwain K.
Vehicle Make : Ford
4 out of 5
10/10/2021
Town East Ford always does a great job taking car of my vehicle. I trust they will fix it right.
Tony D.
Vehicle Make : Honda
1 out of 5
10/3/2021
The brackets mounting the bumpers to the fender are not right. There is a gap between the two and you can see the brackets. Also they my not be properly supported by the brackets.
**** C.
Vehicle Make : Ford
5 out of 5
10/2/2021
They did a Great job on my truck repairs
Douglas K.
Vehicle Make : Ford
4 out of 5
9/19/2021
Great service and on time, once we got it scheduled.
Melina M.
Vehicle Make : Toyota
2 out of 5
9/12/2021
About to take the vehicle back a third time , concerns were not addressed nor repaired, when vehicle was picked up , service adviser at front desk did not answer or have any knowledge of work that was requested to be repaired .
. M.
Vehicle Make : Lexus
5 out of 5
8/8/2021
Good work that was done in a timely fashion.
Donna H.
Vehicle Make : Chevrolet
5 out of 5
8/7/2021
Had a awesome experience with Town East Ford. They really went above and beyond what I have ever experience before. I would highly recommend them to anyone to need body work done on their car. Victor **** kept me well informed about what they were doing with my truck. I appreciate the kindness and service that I received. If I ever need t them again I would not hesitate to go there again. Thanks again for the great service
Coy C.
Vehicle Make : Ford
5 out of 5
7/29/2021
Hector Briones was wonderful to work with... very patient, always courteous, kept in touch throughout the process and was always willing to lend a hand. He did a 100% top-notch job and is an invaluable member of the Town East Team.
Laura L.
Vehicle Make : Toyota
4 out of 5
7/23/2021
They were excellent, I will always bring my car back
Patricia D.
Vehicle Make : Ford
5 out of 5
7/18/2021
The weekly updates kept me informed and let me ask questions. Hector was patient and answered them all. He is terrific.
Cristian A.
Vehicle Make : Toyota
5 out of 5
7/10/2021
Excellent work! They took good care of my vehicle
Janice H.
Vehicle Make : Ford
5 out of 5
6/26/2021
Thank you for always delivering high quality work and thank you to the great staff!

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