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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 924 reviews 78%
4 star 209 reviews 18%
3 star 15 reviews 1%
2 star 13 reviews 1%
1 star 30 reviews 3%
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(All Vehicle Makes)
Joanne G.
Vehicle Make : Ford
4 out of 5
4/20/2016
Zach is amazing!
Donna G.
Vehicle Make : Ford
5 out of 5
4/19/2016
I appreciated the courtesy and the email updates.
Gloria H.
Vehicle Make : Ford
4 out of 5
4/17/2016
Billy and team did a great job from getting us checked in, walking us over to enterprise, keeping us updated on the repair and finally to delivering to us a great finished hail damaged car. Will be a repeat customer! Gloria
Julio J.
Vehicle Make : Dodge
5 out of 5
4/15/2016
Looks like it was before clean and like new thanks good job
Randolph M.
Vehicle Make : Volkswagen
5 out of 5
4/15/2016
Been here several times and always a pleasant experience
Deanne M.
Vehicle Make : Ford
5 out of 5
4/13/2016
Thanks!!
Jonathan G.
Vehicle Make : Volkswagen
5 out of 5
4/13/2016
Fast turnaround and friendly staff!
Isaias F.
Vehicle Make : Cadillac
5 out of 5
4/8/2016
The body shop and the whole team was excellent I will recommend my friends and family that May need any repairs to your shop. The staff and service was excellent. Job well done. Thank you !
Maria K.
Vehicle Make : Dodge
4 out of 5
4/7/2016
Restored to show room quality!
Patricia A.
Vehicle Make : Cadillac
5 out of 5
4/7/2016
Everyone was so helpful and professional. Thanks especially to Zach and Kevin, and the friendly personnel at Enterprise leasing as well.
Otila R.
Vehicle Make : Chrysler
5 out of 5
4/6/2016
Great job as always!
Jody J.
Vehicle Make : Ford
4 out of 5
4/4/2016
Town East Body Shop went above and beyond in helping me get back in my vehicle.
Daniel N.
Vehicle Make : Infiniti
5 out of 5
4/2/2016
My experiences with Town East Ford have always been great. David has been my person both times and he's always helpful and professional. Hopefully I don't need any repair work soon, but if so I will use Town East Ford.
Mary T.
Vehicle Make : Volvo
5 out of 5
3/31/2016
Everyone was wonderful and the service was outstanding.
Sara E.
Vehicle Make : Chevrolet
4 out of 5
3/31/2016
Zach made sure I was kept up to date through the entire process and even went above and beyond to get my oil changed and inspection done while they had the car for me.
Anna A.
Vehicle Make : Ford
5 out of 5
3/31/2016
Purdy was professional and explained everything upfront they even finished the truck early
Kyle D.
Vehicle Make : Ford
5 out of 5
3/31/2016
Zane kept me informed and delivered exactly as stated. I was pleased with the final results of the body work and paint. Would recommend.
S H.
Vehicle Make : BMW
4 out of 5
3/30/2016
Our experience at Town East Body Shop was exceptional. We came in on a busy day, however Kevin **** assisted us personally so that we would not have to wait. We were kept abreast of the status of the repairs and the job was completed in a timely manner on the date promised. Service like that is rare these days. My car was returned clean and looking like brand new! Thank you for taking care of our repair needs! We will recommend Town East to all our friends.
Jimmy C.
Vehicle Make : Lincoln
5 out of 5
3/30/2016
Excellent job and ZACK keep me informed through the process of the repairs. Great job. Will refer to others.
Charles J.
Vehicle Make : Ford
1 out of 5
3/29/2016
I was called by Billy and told that I didn't pay anything and that all records were electrical so out wasn't there error. I was the one who told him about the insurance money then he wanted to question me on it and demanded that I come in on our before frosty to post the remaining even though it was their error that they didn't process the full amount. I also had an allowance done and wasn't told about something not being complete as in a bracket our something listing to keep it from starting in place and when I brought out up he advised me of trying to get him to fix something that I had told him not too. He also lied to my husband and told him that my insurance company denied something he never signed to them as a supplement and told them they're was nothing to submit. I feel I want treated like a customer and was more treated like a thief. I would like someone other than him that is over him to call me and address this.

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