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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 924 reviews 78%
4 star 209 reviews 18%
3 star 15 reviews 1%
2 star 13 reviews 1%
1 star 30 reviews 3%
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(All Vehicle Makes)
Leslie A.
Vehicle Make : Honda
5 out of 5
1/28/2017
always a job well done! thanks everyone
Nathan G.
Vehicle Make : Ford
5 out of 5
1/28/2017
Zach was excellent, repair was done very well and car was returned detailed as if it were new.
Deborah T.
Vehicle Make : Nissan
5 out of 5
1/28/2017
I am very pleased as always with the service I get at Towneast Ford. Staff is always very courteous and polite. I was informed with the progress of my car everyday. When I picked up my car, it was clean as always. I would recommend Towneast Ford to everyone. Great Job as Always!!
Dwayne W.
Vehicle Make : Hyundai
5 out of 5
1/27/2017
David was very professional and kept us up to date from beginning to end!!!
Conrad P.
Vehicle Make : Ford
5 out of 5
1/27/2017
Vehicle looks great the techs did awesome job
Sherry W.
Vehicle Make : Ford
5 out of 5
1/26/2017
Billy was great to work with and he understood my my expectations. He delivered!
Daniel W.
Vehicle Make : Ford
1 out of 5
1/22/2017
Overspray in windshield and roof and trunk. I don't know why but I've managed to get it cleaned up.
Jerry B.
Vehicle Make : Ford
5 out of 5
1/21/2017
Great Job! Thank You.
Eileen S.
Vehicle Make : Jeep
5 out of 5
1/21/2017
I was kept informed on the progress of my repair. Billy **** also kept me updated & explained what was going on with my repair. I am very satisfied with the service I received & would recommend Ford body shop to my family& friends. Thank you
Martha G.
Vehicle Make : GMC
5 out of 5
1/21/2017
My service advisor Zach Preddy, he was so helpful from the beginning to the end. He even had my truck finished before the time promised. My truck was even cleaned inside and out. Thanks so much for a great service.
Business L.
Vehicle Make : Ford
4 out of 5
1/21/2017
Thanks Billy
Hasan A.
Vehicle Make : Toyota
5 out of 5
1/19/2017
awesome
Rakay N.
Vehicle Make : Chevrolet
5 out of 5
1/19/2017
They have done a great job evey time we have had our vehicles at Town East Ford.
Heather M.
Vehicle Make : Hyundai
5 out of 5
1/19/2017
The work was expertly done.
Jessica G.
Vehicle Make : Dodge
5 out of 5
1/15/2017
Billy was phenomenal, as always!
Joe M.
Vehicle Make : Ford
5 out of 5
1/14/2017
Great job looks like a new part
Jeanell B.
Vehicle Make : Mazda
5 out of 5
1/14/2017
They made sure the commitment to service was exceeded with frequent updates and my car was ready on the date promised. Thank you.
Jason S.
Vehicle Make : Dodge
5 out of 5
1/14/2017
Looks good
Frances L.
Vehicle Make : Toyota
5 out of 5
1/12/2017
My experience was great. The people are friendly and helpful. I liked getting a daily update.The bodywork is perfect and it was a huge plus having my car so clean inside and out when I got it back!
Britten E.
Vehicle Make : Ford
4 out of 5
1/12/2017
The staff in general was extremely friendly. Billy was absolutely great to work with. The email updates provided a good barometer of the work flow. Billy's additional voicemails made it really good not to need to initiate calls to find out where my truck was. My neighbor Lynn Broyles did a great job recommending you all!

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