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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 924 reviews 78%
4 star 209 reviews 18%
3 star 15 reviews 1%
2 star 13 reviews 1%
1 star 30 reviews 3%
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(All Vehicle Makes)
Omar M.
Vehicle Make : Ford
5 out of 5
4/14/2017
Good
B E.
Vehicle Make : Ford
5 out of 5
4/13/2017
Everything was very good. Service great.
Gladys J.
Vehicle Make : Lincoln
5 out of 5
4/11/2017
Mr. Billy and his crew at Town East Ford were very professional, did fantastic body work and kept me informed of the stages the car was going through before completion. The car looks great...
Davis.dianna Davis,kyle.
Vehicle Make : Ford
5 out of 5
4/11/2017
Second time I've used Town East Body Shop. Top quality and completely satisfied.
Jose M.
Vehicle Make : Ford
5 out of 5
4/8/2017
Billy did a great job keeping us informed with the progress on our vehicle. Great customer service!
Rene B.
Vehicle Make : Nissan
5 out of 5
4/8/2017
Everything was great
Derek A.
Vehicle Make : Ford
2 out of 5
4/7/2017
Everything looked great until I removed the temporary rear license plate to install the new plates I had just picked up. It looks like someone misdrilled and created two extra holes that cannot be used. From my perspective, this is not the greatest of jobs.
Tonya B.
Vehicle Make : Ford
5 out of 5
4/6/2017
BILLY WAS MY CONTACT PERSON, HE WAS VERY COURTEOUS, FRIENDLY AND POLITE,WITH GREAT HOSPITALITY,HE ALWAYS KEEP ON TOP OF THE PROGRESS OF MY VEHICLE AND NOTIFIED ME. I WOULD HIGHLY REFER HIM TO OTHERS
Ralph B.
Vehicle Make : Chevrolet
5 out of 5
4/4/2017
Billy was beyond helpful and professional. The body work was perfect! Thank you Town East Ford Body Shop
Pamela J.
Vehicle Make : Ford
4 out of 5
4/1/2017
Zack was great! He made sure I was updated on the progress and completion of my vehicle. He was very kind, considerate and not condescending, which is very important from a female perspective. My car looks great! Thank you very much.
Roy K.
Vehicle Make : Ford
5 out of 5
4/1/2017
Great fast friendly service. Kept me well informed throughout the repair process, and did an outstanding job. Very pleased!
Vicki W.
Vehicle Make : Ford
5 out of 5
3/31/2017
Excellent service - awesome service advisor.
Clara G.
Vehicle Make : Chevrolet
5 out of 5
3/31/2017
Nice clean work got the job done as fast as possible.
Jeffery C.
Vehicle Make : Toyota
5 out of 5
3/29/2017
The team was very professional. Sent me regular updates and finished early. Thanks Jeff Culp
Danny C.
Vehicle Make : Ford
5 out of 5
3/29/2017
Good work. My car looked new again.
Tiffany M.
Vehicle Make : Ford
5 out of 5
3/29/2017
fast, quick, friendly. Keep it up. Doing great!
Mark B.
Vehicle Make : Ford
5 out of 5
3/29/2017
Very professional and courteous, handled my situation promptly my truck looks like new again! Also the customer shuttle service was great to work with! One very satisfied customer! Thanks again
Noe M.
Vehicle Make : Ford
5 out of 5
3/28/2017
Really good job, defiantly gonna recommend it to my friends!
Ealeemar S.
Vehicle Make : Ford
5 out of 5
3/25/2017
Great service!
Robert C.
Vehicle Make : Kia
3 out of 5
3/25/2017
I really haven't been able to inspect the paint colors to see if they match due to the rain. I sure hope they do match. I do like the time in which the repair was completed.

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