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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 924 reviews 78%
4 star 209 reviews 18%
3 star 15 reviews 1%
2 star 13 reviews 1%
1 star 30 reviews 3%
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(All Vehicle Makes)
Brandon R.
Vehicle Make : Ford
5 out of 5
5/10/2019
The truck looks amazing, I am completely satisfied with how my experience was with Kevin and Zach. Highly recommendable to any person needing body repair to their vehicle. Thanks a bunch guys!
Donna G.
Vehicle Make : Ford
5 out of 5
5/9/2019
Zach was very helpful. All of the update texts were appreciated.
Malio L.
Vehicle Make : Ford
5 out of 5
5/9/2019
Zach was extremely kind, courteous, helpful and informative. Thank you so much for a pleasant experience. Malio L
Ronnie R.
Vehicle Make : Ford
5 out of 5
5/4/2019
Thanks
Michael C.
Vehicle Make : Toyota
5 out of 5
5/2/2019
Excellent work
Eddie F.
Vehicle Make : Ford
5 out of 5
5/1/2019
Every one was very helpful and got me in and out quickly very satisfied with the service
James H.
Vehicle Make : Ford
5 out of 5
4/30/2019
I have to complement Hector for his above the call of duty on my repairs and the take charge very thought out he exemplifies in his goal to please. Thank you so much for your courteous and professional approach to your job.
Israel U.
Vehicle Make : Nissan
5 out of 5
4/30/2019
I was satisfied with the work they completed on my Altima. I was so happy to see my car it looked brand new. Rick was able to take care of us and made sure everything was done right. Thank you!
Jennifer D.
Vehicle Make : Ford
5 out of 5
4/27/2019
I really appreciated the updates during the week. From drop off to pick up it was an easy process.
Rodney F.
Vehicle Make : Dodge
5 out of 5
4/27/2019
Thank you for the smooth and effortless process of returning my vehicle to pre collision condition.
Lucille L.
Vehicle Make : Dodge
5 out of 5
4/27/2019
Great job. Second vehicle brought here for repair and really appreciated the customer service
Jason W.
Vehicle Make : Jeep
5 out of 5
4/26/2019
They were the best! An incredibly professional group of people! From start to finish everything was handled fantastically!
Lucinda M.
Vehicle Make : Ford
2 out of 5
4/25/2019
I will compose an email with my concerns.
Melissa P.
Vehicle Make : Ford
4 out of 5
4/25/2019
My car was completed on time and I was kept up to date. I'll be back
Bryan M.
Vehicle Make : Ford
5 out of 5
4/23/2019
Extremely satisfied! Rick and crew did an amazing job and everything looks 100% as it did the day I bought the vehicle. Rick was very professional and did a great job communicating with me and taking care of my truck! I would highly recommend your shop to anyone I know. Thanks again for the professionalism.
Michael H.
Vehicle Make : Jeep
4 out of 5
4/23/2019
Town East Ford did an excellent job handling repairs of my Jeep. I chose you because you had, by far, the highest number of excellent reviews online. The customer service I received lived up to what I read in those reviews. Rick Garner was fantastic at addressing my concerns, explaining the work that would be done, updating me as the repairs were made, and making sure I had an overall great experience. He did a really good job and I want to point that out. I would absolutely use Town East Ford again.
Larry W.
Vehicle Make : Ford
5 out of 5
4/18/2019
Zach and team were awesome! And i got my car back so quick! Thanks guys!
Demon H.
Vehicle Make : Ford
5 out of 5
4/18/2019
Mr. Zach was Very Helpful and Reliable. I would refer anyone to him due to his Customer Service. Huge Thanks to You Guys!!
**** B.
Vehicle Make : Lincoln
5 out of 5
4/17/2019
Ric was great.
David C.
Vehicle Make : Ford
5 out of 5
4/17/2019
Zane was very professional from start to finish... kept me posted as to any changes. Thanks

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