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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 924 reviews 78%
4 star 209 reviews 18%
3 star 15 reviews 1%
2 star 13 reviews 1%
1 star 30 reviews 3%
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(All Vehicle Makes)
ESTELA H.
Vehicle Make : BMW
5 out of 5
10/1/2019
I had a great experience, Hector answered all my questions and maintained me informed of every step. I am very satisfied with my experience.
TRAVIS R.
Vehicle Make : FORD
5 out of 5
9/29/2019
Rick did a great job, very satisfied upon receiving my truck. Thank you for washing it and cleaning inside.
REYNALDO T.
Vehicle Make : TOYOTA
5 out of 5
9/29/2019
Job well done me and my wife work very happy in the car looks just like Brand new keep up done good work thank you very much ????????????????????????????????????????????????
EVA D.
Vehicle Make : FORD
5 out of 5
9/28/2019
I greatly appreciate Zane’s work, he kept me informed and was always prompt! Thank you!!!
EVA P.
Vehicle Make : FORD
5 out of 5
9/27/2019
Amazing customer service. Thank you
BEVERLY L.
Vehicle Make : FORD
5 out of 5
9/27/2019
Zane was very professional and kept us up to date the whole time. We are very satisfied and happy.
SARAH L.
Vehicle Make : CHEVROLET
5 out of 5
9/26/2019
Excellent service!
James L.
Vehicle Make : RAM
5 out of 5
9/26/2019
Excellent Work!
JASON W.
Vehicle Make : FORD
5 out of 5
9/26/2019
Excellent customer service!!
CHRIS T.
Vehicle Make : GMC
5 out of 5
9/25/2019
Hector is amazing. Great job on the repair.
OSCAR B.
Vehicle Make : HONDA
5 out of 5
9/24/2019
Good work & Rick kept us informed every step of the way!
MARY B.
Vehicle Make : TOYOTA
4 out of 5
9/21/2019
Every aspect of repair was above expectation. I was treated like a valued friend, openly and honestly. Work was completed faster than estimated. Car is like a new car. I have faith that everything was done to make sure my car would be as good as before. Also I want to commend Zane, who offered to wait beyond closing if I got stuck in traffic and couldn't make or by 6! Fortunately, I made it with time to spare.
TRUDY S.
Vehicle Make : FORD
4 out of 5
9/21/2019
Zane **** did an outstanding job assisting me with the repairs of my car. I really didn't think that it could be repaired and I certainly didn't think that it would be restored to factory standard. Zane and the Towne East Ford team have gone above and beyond the Call of Duty in my opinion. However I have come to expect that as I have never had any other experience with Town East Ford. Thank you for hiring efficient, friendly, caring, and outstanding employees and staff members!
STEFANI H.
Vehicle Make : FORD
5 out of 5
9/20/2019
Hector was very professional and I was kept informed of the work progress.
SIERRA H.
Vehicle Make : TOYOTA
4 out of 5
9/19/2019
I was skeptical about sending a Toyota to a Ford dealership, but the outcome was remarkable. Communication was outstanding.
BRITTNEY B.
Vehicle Make : FORD
5 out of 5
9/19/2019
Hector and everyone there at Town East is amazing! Thanks. I’ll continue to use you guys for my entire life.
Michele T.
Vehicle Make : TOYOTA
5 out of 5
9/19/2019
My rep. Was Awesome he did above and beyond. Thank you!
LICED H.
Vehicle Make : FORD
5 out of 5
9/19/2019
Quick service; great staff
SHANNON R.
Vehicle Make : FORD
5 out of 5
9/18/2019
Great service and kept me informed
MIKE H.
Vehicle Make : CHEVROLET
5 out of 5
9/18/2019
Everything was good. Zane really help me .

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