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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1500 reviews 75%
4 star 300 reviews 15%
3 star 35 reviews 2%
2 star 73 reviews 4%
1 star 99 reviews 5%
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(All Vehicle Makes)
Minh Tien.
Vehicle Make : Toyota
2 out of 5
1/11/2019
The car battery was completely dead and had to be jumped. Left a couple messages for Tim to return the call. But no return call throughout the day. I had to jump the car with a friend and get it dropped off for them to replace the battery. Overall they were very polite and courteous when I was able to talk to them. They did resolve my issue when I came in.
Lynn P.
Vehicle Make : Toyota
5 out of 5
1/5/2019
Each person I dealt with at Camelback Collision was respectful, knowledgeable, and very helpful. Also, they did an excellent job repairing the damage done to my car. Thank you! Lynn P
Ralinda T.
Vehicle Make : Toyota
4 out of 5
1/4/2019
Thank you for repairing my truck.
Leighann T.
Vehicle Make : Mercedes Benz
5 out of 5
1/3/2019
I was kept updated through out the repair. It took a little longer than expected but it was done right and looks great! Great service and easy to get rental. Thank you!
Jeffrey N.
Vehicle Make : Subaru
2 out of 5
1/1/2019
My car was in the shop for 11 weeks. I will never return to this business or recommend it to anyone I know
Norman L.
Vehicle Make : Honda
5 out of 5
12/26/2018
it was a slower this time but it is the holiday and people where out. over all very good.
Frankie G.
Vehicle Make : Toyota
2 out of 5
12/22/2018
Long wait times, confused staff, inaccurate text information updates. This is to be expected from a Van Tuyl Group business.
Ian C.
Vehicle Make : Toyota
4 out of 5
12/21/2018
Status updates would be nice.
Ericka E.
Vehicle Make : Honda
5 out of 5
12/21/2018
Brian was really good in communicating the status of my car and they did an excellent job I am really satisfied with the work and the service on my vehicle
Angel G.
Vehicle Make : Toyota
1 out of 5
12/19/2018
It took way to long and there was no clear timeline or communication. They kept setting and end date and the date was never met. When I called there was a lot of miss communication on where my car was in the process or even where it was. The final result was not up to standards my car was returned with missing parts that were there when I turned it in and still some mechanical problems like the tire pressure light on. When I brought it up they said it was probably the sensor now forcing me to go back once again to get such things fix. Very very disappointed with the service.
Ed A.
Vehicle Make : Kia
4 out of 5
12/18/2018
A PIECE WAS INSTALLED REVERSE,THEN CORECTED
Susana R.
Vehicle Make : Toyota
5 out of 5
12/18/2018
Everything was perfect and professional!
Ariel B.
Vehicle Make : Honda
5 out of 5
12/14/2018
Helpful team
Michele H.
Vehicle Make : Kia
5 out of 5
12/13/2018
Very professional and friendly staff! It's so convenient having the Enterprise car rental attached to Camelback Collision Center. The staff kept me updated on my repairs and I would highly recommend you to people I know!
Tara W.
Vehicle Make : Toyota
5 out of 5
12/11/2018
From start to finish all of the staff took great care of me and my car. It was a smooth and informative process. I would highly recommend.
Shirley R.
Vehicle Make : Mazda
5 out of 5
12/8/2018
The team was amazing!!
Mathew B.
Vehicle Make : Honda
5 out of 5
12/6/2018
Everything looks perfect! Thank you everyone for a great experience. My car looks brand new again.
Philip C.
Vehicle Make : Toyota
1 out of 5
12/6/2018
Ultimately, my experience was good but there were a few hiccups. CC rescheduled my first appointment. I didn't get any information on my car for 4 business fays. They did not return my phone call until I called back. Took 15 days for repairs. Staff were nice and were apologetic.They also waived my deductible for the inconvenience. I would give CC another try.
Susana S.
Vehicle Make : Chrysler
5 out of 5
12/3/2018
Good service, thanks
Alberto R.
Vehicle Make : Honda
5 out of 5
12/1/2018
Fast and good work

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