Tanay S.
Vehicle Make : Toyota
Did a good job, maintained proper communication and assisted well.
I was worrying about the timeline but I got my vehicle back in awesome condition in time.
Roger T.
Vehicle Make : Toyota
Less scammy, better knowledge, and higher commitment
Francisco A.
Vehicle Make : Scion
Tim and the Team did a great job.
Scott Hoffert.
Vehicle Make : Toyota
Meagan did well
Walid D.
Vehicle Make : Toyota
Good
Cecil K.
Vehicle Make : Toyota
Perfect service
****B.
Vehicle Make : Toyota
Submitted comments earlier
Kathleen N.
Vehicle Make : Toyota
****. The repair did not pass the final QA/QC inspection requiring repainting and extending the time in body shop.
2. When I picked up the car the exterior body and windows had lots of dust and water marks on the exterior of the car. I was told this was due to the fact it had rained.
3. The rear hubcap was not securely to the car correctly and it fell of as I drove the short distance home after picking up my car.
4. Although I was not at all at fault and the other driver’s insurance company conceded 100% liability they refused to pay for the repairs to my vehicle and Allstate - my insurance company - after telling me the day I dropped the car off repair that they would subrogate under my Allstate uninsured / underinsured policy and I would own nothing for the repair to my vehicle I was made to pay Toyota Of Dallas $400 for a deductible in order to pick up my car. I was told that Toyota of Dallas would help me recover the $400.
2 weeks has now passed and Toyota has failed to make me whole - from the delayed time to repair, to wash my car after repair and failure to re-install the hubcap properly causing it to fall off as I was driving the car the short distance home.
Surinder M.
Vehicle Make : Toyota
Everything was good.
Michael A.
Vehicle Make : Toyota
Extremely professional and good attention to detail. It appears as of my vehicle was never hit. George was great at keeping me updated
Jay K.
Vehicle Make : Toyota
Nothing to add
Juana C.
Vehicle Make : Toyota
La señorita LAYDY desde un principio fue muy amable y durante el tiempo q estuvo el carro en reparación ella estuvo siempre en contacto avisando del progreso de reparación siempre muy amable gracias señorita LAYDy
Alex H.
Vehicle Make : Nissan
Muy contento con el trabajo que me hicieron
Muchas gracias.
Angelica Y.
Vehicle Make : Toyota
Tim was the best!
Luis C.
Vehicle Make : Chevrolet
Robert made my experience fast and easy as well as took good care of making sure repairs were to my satisfaction glad I got him to help with this claim
Juliette D.
Vehicle Make : Toyota
I was treated with a friendly and welcoming manner. The repairs were completed and the car looks beautiful.
Henry V.
Vehicle Make : Toyota
Mr. Sam's was amazing serviced I ever met. He's very professional,knowledge,friendly and kindness. He's does wonderful job everything are perfected I can thank you enough for what he did. I'm so glad and grateful to him. That's all I can say.Thank you so very much!! Take care and God bless. Henry
Margaret R.
Vehicle Make : Toyota
Yes I was completely satisfied I was kept up to date on the progress of the truck being repaired, And Robert Sierra was very friendly and answer any question I had when I called for an update thank you for everything
Alejandro M.
Vehicle Make : Toyota
Excellent service, attending personal.
Alba M.
Vehicle Make : Toyota
Robert who helped me fixing my car was very nice and always there to help and answer all my questions. Very much appreciate it his help and kindness.
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