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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 868 reviews 76%
4 star 174 reviews 15%
3 star 18 reviews 2%
2 star 32 reviews 3%
1 star 45 reviews 4%
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(All Vehicle Makes)
Keith F.
Vehicle Make : Ford
5 out of 5
7/1/2018
Please thank Randy **** for his extra effort to get our car repair completed before the holiday weekend - really a great effort!
Steven R.
Vehicle Make : Honda
5 out of 5
7/1/2018
Very professional shop- excellent communication-put me at Ease immediately
Anton J.
Vehicle Make : Jeep
5 out of 5
6/29/2018
Great job on the repairs and for the good communication keeping me informed along the way. Thanks especially to David for his attention to the details in checking to make certain the alignment was to spec.
Heidi D.
Vehicle Make : GMC
5 out of 5
6/29/2018
Jason was a true pleasure to work with. He was very accommodating with my schedule and kept his promise of having my truck ready on time. I appreciate his knowledge and professionalism and thoroughly enjoyed working with him.
Greg C.
Vehicle Make : Nissan
5 out of 5
6/26/2018
Great company. Over and above their call to complete.
Richard B.
Vehicle Make : Toyota
5 out of 5
6/23/2018
Very nice job as always
Bridgit B.
Vehicle Make : Jeep
5 out of 5
6/16/2018
Communication of what work needed to be done and accurate estimate, also the folks I dealt with were competent and friendly.
Susan B.
Vehicle Make : Mercedes
5 out of 5
6/9/2018
Thank you for keeping us updated along the way and for doing a job well done!! My husband is very happy to have his car back in better shape than when he bought it.
Roger D.
Vehicle Make : Honda
5 out of 5
6/7/2018
Great people. Very helpful & friendly
Gary C.
Vehicle Make : BMW
1 out of 5
6/6/2018
Trim piece on the bumper I had replaced was not fitted properly. I now need to return the vehicle for the bumper to be adjusted.
Barbara T.
Vehicle Make : Cadillac
5 out of 5
6/6/2018
Good job ???? thank you !
Janet S.
Vehicle Make : Buick
5 out of 5
6/5/2018
David, my advisor, was really helpful, thorough, prompt and always explained everything and got back to me when needed right away. He worked directly with insurance and i never had to be in the middle. Even when hidden damage was found. Great work and great advisor.
James H.
Vehicle Make : Honda
5 out of 5
6/2/2018
Every step of the collision process was first-class.
Suzanne W.
Vehicle Make : Chrysler
5 out of 5
5/30/2018
I had Jason he was great, he kept me in the loop as to the timing Of any delays and how it was going along and the car was very clean inside and out when I picked it up! Thank You to the team, S. Wickstrom
Robin P.
Vehicle Make : GMC
1 out of 5
5/26/2018
I believe there were many factors that delayed the completion of my repair. Van states it was communication problems with Chubb; Chubb reports it was communication problems with Van. However, a month is a ridiculous amount of time to take to have the car repaired. I assume the car is fixed properly and the hot/rubber smell I am detecting is as Bryan states - "labels on the new muffler" that will burn off. Will wait and see.
Nancy C.
Vehicle Make : Chevrolet
5 out of 5
5/23/2018
Brian was the best!
Bob K.
Vehicle Make : Ford
5 out of 5
5/22/2018
Like it never happened.
Ruth L.
Vehicle Make : Mercedes
5 out of 5
5/19/2018
Steve Wilkins is a true professional,courteous and totally reliable.I appreciated his expertise handling of my car and would highly recommend Vans because of him. Thank you,Ruth L
Robert S.
Vehicle Make : Toyota
5 out of 5
5/18/2018
Steve and the crew did an outstanding job as usual. No other collision repair facility is better than Van Collision. Family and I have done business numerous times with this company, and we are always completely satisfied. 6 STARS out of 5.
Kelly R.
Vehicle Make : Nissan
5 out of 5
5/17/2018
I really liked getting the emails to keep me informed of what was going on

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