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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 868 reviews 76%
4 star 174 reviews 15%
3 star 18 reviews 2%
2 star 32 reviews 3%
1 star 45 reviews 4%
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(All Vehicle Makes)
NORMAN P.
Vehicle Make : CHEVROLET
5 out of 5
12/7/2019
car looked great
BRETT M.
Vehicle Make : INFINITI
5 out of 5
12/6/2019
Pierre needs a raise. This guy is an absolute unit! I will refer all of my friends & family to this guy. He treated me with respect, was timely & provided the white glove service you are looking for when someone hits your car. 5 stars to this legend.
TIM S.
Vehicle Make : BMW
5 out of 5
12/6/2019
Pierre was fantastic to work with. He cared for my car as if it’s his own and went the extra mile on service. Thank you!
SAMANTHA C.
Vehicle Make : MERCEDES-BENZ
5 out of 5
12/4/2019
Logan was awesome he called every few days with updates and answered all of my questions. Having had the same car repaired only two weeks earlier with Rics I was shocked at the high level of service from Van. It was a pleasure actually having my car fixed versus the nightmare at Rics. Also, having the rental car place on site was an added bonus. Logan did everything for me. It was quick and simple!
ANN W.
Vehicle Make : BMW
5 out of 5
11/26/2019
The works done looks very good. Pierre kept me up to date and my car was ready ahead of schedule. Thanks.
Sue J.
Vehicle Make : INFINITI
5 out of 5
11/23/2019
All staff were very responsive and helpful. Everything was quick and smooth. No hassle!
BRANDON L.
Vehicle Make : JEEP
5 out of 5
11/23/2019
Everyone was great and friendly from Bob to the gal at the desk
ALAN L.
Vehicle Make : Chevrolet
5 out of 5
11/22/2019
Absolutely satisfied
Joseph C.
Vehicle Make : MERCEDES-BENZ
5 out of 5
11/22/2019
First rate service all around
Giovanni A.
Vehicle Make : CHEVROLET
5 out of 5
11/22/2019
The whole team was great!! I love how Pierre always stayed in touch with me on everything that was going on with my vehicle. Even with the strike he still followed up to keep me up to date on what was happening! Very satisfied customer.
JAMES W.
Vehicle Make : HONDA
4 out of 5
11/19/2019
Haven’t seen the results yet. Been traveling.
DARIELLE B.
Vehicle Make : NISSAN
5 out of 5
11/16/2019
Pierre kept me updated and was responsive to my emails Car looks great!
ELIZABETH J.
Vehicle Make : JEEP
5 out of 5
11/15/2019
I appreciated the clarity and transparency of the process, quick addressing of advice and help from all the staff at Van. Bob was my service rep and was a joy to work with.
Mary O.
Vehicle Make : TOYOTA
5 out of 5
11/15/2019
Everyone was very helpful and took care of the details with the insurance company. My contact person was Bob and he was friendly, polite and responsive when I had any questions. I would definitely recommend him and Vans to anyone needing repairs on their car. Thank you. The car looks great! Mary O
KATHY H.
Vehicle Make : CHEVROLET
5 out of 5
11/14/2019
Bob was great and Kim ay the desk was very nice and helpful. Thanks to the whole team for taking care of my Camaro!!
Brooke H.
Vehicle Make : LEXUS
5 out of 5
11/14/2019
Pierre helped me from start to finish. He communicated well what was going to happen with my hail damage quote and how he would work with Geico. He kept me updated what the status of the repairs were. He did an excellent job and would recommended a friend or family to see him at Van Collision center.
MARCUS A.
Vehicle Make : GMC
5 out of 5
11/9/2019
Excellent service.
PATRICK S.
Vehicle Make : FORD
5 out of 5
11/8/2019
A job well done !
Melanie S.
Vehicle Make : Chevrolet
5 out of 5
11/8/2019
She took such good care of my care and was very personable. Thank you! I would recommend y'all to anyone! Thank you
TAVIT D.
Vehicle Make : Lexus
2 out of 5
11/6/2019
The 2 jobs to be done were completed. When driving my car away, the front suspension is extremely stiff and the car reeked of paint. Which leads me to believe overspray got under the car into the wheel well area. Obviously I can’t prove this theory, but I know my car inside and out, and turning the steering wheel is extremely stiff and not what it used to be before the car was serviced. I’m curious how the paint process is handled either internally or externally and should be reviewed to prevent further issues on future customers of yours.

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