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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 880 reviews 82%
4 star 108 reviews 10%
3 star 20 reviews 2%
2 star 26 reviews 2%
1 star 37 reviews 3%
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(All Vehicle Makes)
Theresa L.
Vehicle Make : Toyota
4 out of 5
7/20/2015
Everyone was so friendly. I enjoyed working with Chris and he stayed in contact with me so that I was aware of what was going on when. The only thing that was sort of weird was the texts I was receiving that told me my car would be ready on a different day then it actually was. I understand that the timing is not easy to predict but the problem was that it kept telling me the same day even though I was told by phone that it would be done earlier. Other than that I had a great experience there and will suggest it to others.
James R.
Vehicle Make : Honda
5 out of 5
7/17/2015
Excellent workmanship personable professional staff! I am glad I chose Crest for this repair. I was also very impressed with the thoroughness in every detail on my car. Very nice indeed!
John R.
Vehicle Make : Cadillac
5 out of 5
7/13/2015
Unbelievable! You guys made collision repair a pleasant experience.
Greg N.
Vehicle Make : Nissan
5 out of 5
7/13/2015
I have never been taken care of better. Anywhere. Thank You
Homero N.
Vehicle Make : Cadillac
5 out of 5
7/10/2015
Nice work
Mark O.
Vehicle Make : Cadillac
2 out of 5
7/9/2015
It two weeks to do a 2000 job ! But the work looks good.
Nadia T.
Vehicle Make : Infiniti
4 out of 5
7/8/2015
I appreciated Chris for his personable, timely customer service. I did mot expet snything less from a good company and its great people. Thank you Chris
Stephanie N.
Vehicle Make : Infiniti
5 out of 5
7/8/2015
Thanks for a pleasant experience
David C.
Vehicle Make : Nissan
2 out of 5
7/8/2015
Its not repaired yet. I'm still waiting!
Toni H.
Vehicle Make : Infiniti
5 out of 5
7/7/2015
These guys are great to work with!
Steven S.
Vehicle Make : Cadillac
5 out of 5
7/6/2015
Chris loaiza was awesome thx!!
Alberto E.
Vehicle Make : Toyota
4 out of 5
7/2/2015
Very professiona,l very timely. Kept me informed regularly. I am a former customer and will continue to be one. Will also refer friends of mine to your dealership for exceptional service!!!
Tonya N.
Vehicle Make : Infiniti
5 out of 5
7/2/2015
I appreciate the repair progress updates. Everyone was very nice and friendly. My vehicle was ready sooner than I expected, which was a plus!
Tamara B.
Vehicle Make : Cadillac
5 out of 5
7/2/2015
Jay was wonderful. A perfect gentleman which is refreshing, because that's hard to find anymore. He did everything he said he would and as always I enjoyed my experiance with Crest Cadillac.
Barbara B.
Vehicle Make : Cadillac
1 out of 5
6/29/2015
I was told that surface scratches would be buffed out and they clearly were not. Yet, my invoice shows 125.00 for buffing and polishing. It is an inconvenience to get the car back in but I will do so as my service rep suggested.
Jimmy B.
Vehicle Make : Ford
5 out of 5
6/27/2015
Great service from check-in to check-0ut and everything in between...little waiting time.
Rodney R.
Vehicle Make : Cadillac
5 out of 5
6/26/2015
You guys did a very fast and good job on my car thank you
**** F.
Vehicle Make : Cadillac
5 out of 5
6/25/2015
Prompt and very professional. Even worked in a service call for my car after it was repaired.
**** H.
Vehicle Make : Cadillac
2 out of 5
6/24/2015
I called before I arrived to pick up my Escalade. I asked specifically if the car was clean and shined and ready to go for I had appointments right after and could not wait on getting the car cleaned. They said the car was clean and ready. When I arrived, the car was clean on the inside but was not on the outside...it had dried muddy rain drops all over the car along with trash in the back area that was theirs that they left behind. I expressed my disappointment and they insisted they run it quickly thru the car wash...it took a few minutes to wait, which I did not want to do...when I finally received it, the car was wet and not wiped down anywhere...They promised the car was clean, again it wasn't. I expected better from Crest.
Kenneth B.
Vehicle Make : Nissan
1 out of 5
6/20/2015
Windshield damaged while in shop

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