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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 880 reviews 82%
4 star 108 reviews 10%
3 star 20 reviews 2%
2 star 26 reviews 2%
1 star 37 reviews 3%
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(All Vehicle Makes)
Lori N.
Vehicle Make : Cadillac
5 out of 5
1/23/2016
Thanks for everything!
Phil D.
Vehicle Make : Infiniti
5 out of 5
1/23/2016
Excellent service start to finish
Mitch M.
Vehicle Make : Cadillac
4 out of 5
1/21/2016
Chris kept me informed and answered all my questions. Even though a supplemental request was made they still were able to have the car repaired and ready to go in the original date of completion. Always courteous and professional I am completely satisfied.
Elizabeth M.
Vehicle Make : Infiniti
5 out of 5
1/20/2016
Everyone that we encounter was great to us and very helpful!
David B.
Vehicle Make : Infiniti
5 out of 5
1/20/2016
Larry was AWESOME! He made a very inconvenient situation into a comfortable experience and made us feel secure about the situation! From the rent-a-car to the drop off and pick up..he was great and went way past his call of duty!!!! Than you!!!!
Karen G.
Vehicle Make : Infiniti
5 out of 5
1/18/2016
Excellent service
Debra O.
Vehicle Make : Toyota
1 out of 5
1/17/2016
The actual repair was excellent. Larry was great. My issue was the difficulty I had getting the car scheduled and actually to the garage. I work long hours in December and wanted to drop the car off after the initial assessment. I was told I had to bring the car and could not just leave it. I tried to bring the car in at 8:00 in the morning and was told that the employees were always in a meeting at that time. It was about 30 days before I actually got the car in. I was told it would take about 3-4 days to repair. I got a rental ca r from Enterprise. The next day I got an email saying my repair would actually take 10 days so I returned the rental car because I didn't want the added expense. The car was indeed ready in the original 4 days so I could have kept the rent car. While work was good the scheduling and communication was not
Monica P.
Vehicle Make : Infiniti
5 out of 5
1/16/2016
Great repair, quick service good experience
Russell M.
Vehicle Make : Mercedes
4 out of 5
1/16/2016
Service outstanding, esp by Michael Brosin, Trent Hewitt and the Manager of the Collision Center
Cynthia W.
Vehicle Make : Nissan
5 out of 5
1/15/2016
Larry and his team did a great job taking care of me during this unfortunate event. They were very thorough in their follow up to keep me informed on the progress of my car. Larry made this an easy, peaceful and smooth process.
Ken C.
Vehicle Make : Volkswagen
5 out of 5
1/14/2016
Car looks great. Thanks
Cindy O.
Vehicle Make : Infiniti
5 out of 5
1/14/2016
Perfect, as always.
Steve G.
Vehicle Make : Infiniti
5 out of 5
1/13/2016
The collision person that was in charge of car deserve a 10. Great Job. I was always updated and inform.
George T.
Vehicle Make : Cadillac
5 out of 5
1/11/2016
Great service, on time and professional!
David H.
Vehicle Make : Infiniti
5 out of 5
1/11/2016
Trent was very helpful in the process of getting my repair completed. He called me several times with updates on the repair work and went over the work that was done prior to my leaving the shop. Crest is well represented with a valued employee such as Trent.
Ericka E.
Vehicle Make : Nissan
5 out of 5
1/9/2016
Jordan was great
Ken T.
Vehicle Make : Cadillac
5 out of 5
1/9/2016
Great job plus the staff was exceptionally courteous and helpful.
Douglas B.
Vehicle Make : Infiniti
5 out of 5
1/7/2016
Great communication throughout the repair process. Thank you.
Linda P.
Vehicle Make : Cadillac
5 out of 5
1/6/2016
Greg v in service and Trent in repairs were extremely helpful and patient while my car was being repaired and serviced. Crest does a great job managing customer care.
Deanna W.
Vehicle Make : Kia
5 out of 5
12/31/2015
Larry was wonderful. Your staff is friendly and helpful and it was so much appreciated. Thank You

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