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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 880 reviews 82%
4 star 108 reviews 10%
3 star 20 reviews 2%
2 star 26 reviews 2%
1 star 37 reviews 3%
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(All Vehicle Makes)
Charles C.
Vehicle Make : Honda
5 out of 5
2/20/2016
Excellent job & great service. Chas. Clarke
Brittanie W.
Vehicle Make : Cadillac
5 out of 5
2/20/2016
This was the BEST experience hands down! Larry was SO attentive and made sure that I understood everything. He also was very patient and made sure it was done right!
Stephen B.
Vehicle Make : Cadillac
4 out of 5
2/19/2016
As of now Ive been perfectly satisfied.
Lawrence E.
Vehicle Make : Cadillac
5 out of 5
2/19/2016
Chris Loaiza is the best! His service and attention to detail is unsurpassed. He is a loyal and dedicated longtime employee who is a great assets to the company.
**** W.
Vehicle Make : Infiniti
5 out of 5
2/19/2016
Really appreciate the level of communication. Car looks great.
Matthew M.
Vehicle Make : Volkswagen
4 out of 5
2/19/2016
I appreciate being kept up to date on the progress of my vehicle. I didn't think it was necessary to schedule an appointment to drop the car off, since I just came in and gave the receptionist my keys and had the rental car company pick me up. Other than everything was great.
Kay H.
Vehicle Make : Infiniti
4 out of 5
2/18/2016
Everyone I met was courteous and professional. I was kept informed all through the process. Never fun to be involved in an accident, but I felt they gave me every consideration.
Kent B.
Vehicle Make : Cadillac
5 out of 5
2/18/2016
Larry was very professional and courteous
Triana P.
Vehicle Make : Cadillac
5 out of 5
2/18/2016
I was pleasantly surprised at how quickly the job was done. Everyone was kind and professional. Thank you all so much!
John F.
Vehicle Make : Cadillac
5 out of 5
2/18/2016
Professional experience and quality work. Larry was awesome to work with and addressed all of my concerns. 5 Star Job!
Tonya S.
Vehicle Make : Chevrolet
5 out of 5
2/18/2016
Always get great personnal service! Love my Crest Family!
Peter M.
Vehicle Make : Infiniti
5 out of 5
2/18/2016
Excellent work and daily updates was great customer service
Kellen W.
Vehicle Make : Nissan
1 out of 5
2/17/2016
We have a reservoir leak related to the windshield wiper fluid. This should have been recognized during the repair. The body shop should have tested the reservoir for leaks given that bulk of the accident was near that area. When I picked the car up the rseservoir was empty. It should have been tested. It was not until I took the car in for the emissions testing and asked the shop to fill it up that we discovered the leak. Took the car to Crest Nissan yesterday for oil change and regular service and asked them to confirm the leak. Was told everything would have to be disassembled to confirm. This could have been avoided if the proper due diligence was done at the beginning of this repair.
James W.
Vehicle Make : Infiniti
5 out of 5
2/17/2016
Really nice work and professional people. A very good experience overall.
Raja C.
Vehicle Make : Cadillac
5 out of 5
2/17/2016
Good service. Agent is helpful
Kim L.
Vehicle Make : Cadillac
5 out of 5
2/15/2016
Looks like new. Thanks
Mogens N.
Vehicle Make : Cadillac
5 out of 5
2/13/2016
job well done. Good jon to all. We are happy.
Leslie H.
Vehicle Make : Infiniti
3 out of 5
2/13/2016
Trent Hewett was great. Very easy to work with. My car looks great! I'm very happy with the work that was done. Only thing that I was not satisfied with was the amount of time it took to get the work completed. One month is too long even with dealing with insurance.
Howard P.
Vehicle Make : Infiniti
5 out of 5
2/13/2016
Great service!
Kenneth W.
Vehicle Make : Audi
5 out of 5
2/11/2016
Very informative and helpful throughout the process

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