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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 880 reviews 82%
4 star 108 reviews 10%
3 star 20 reviews 2%
2 star 26 reviews 2%
1 star 37 reviews 3%
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(All Vehicle Makes)
James S.
Vehicle Make : Cadillac
5 out of 5
6/20/2016
Very pleased with the service provided by Larry & your staff.
Eric R.
Vehicle Make : Nissan
5 out of 5
6/18/2016
Trents got some great customer service. And the car looks great. Thanks.
Jay S.
Vehicle Make : Chevrolet
5 out of 5
6/18/2016
Great job!!! Vehicle looks great and it was exceptionally clean. Larry **** is the best!
Jenna B.
Vehicle Make : Infiniti
4 out of 5
6/17/2016
I don't have a single thing to complain about. I loved the text updates y'all send its very helpful so I don't have to constantly call. I absolutely loved Chris and would highly recommend him and y'alls shop to everyone I know!
Yalda H.
Vehicle Make : Cadillac
5 out of 5
6/17/2016
Larry did awesome on his job reparing my car
Mark S.
Vehicle Make : Cadillac
5 out of 5
6/16/2016
The dropping off the veh and picking it up was effortless on our part. Larry **** took control of the repair process through State Farm's Select Service Program. Very easy. Thank you Larry
Ermilo G.
Vehicle Make : Cadillac
5 out of 5
6/16/2016
The Crest Rep rat worked on my Cadillac should get 119%"for his effort. Thanks for great aervice. Milo
Franklin C.
Vehicle Make : Cadillac
5 out of 5
6/16/2016
They gave me my car on time and it was very clean when it was returned.
Scott P.
Vehicle Make : Cadillac
5 out of 5
6/16/2016
Repair on extensive hail damage looks great. Returned in 10 days. 17 days sooner than expected. Very happy with the repair. Coordination with State Farm is greatly appreciated.
Adrian R.
Vehicle Make : Toyota
5 out of 5
6/14/2016
Larry and Derrick were great to work with and the communication was excellent
D'ann F.
Vehicle Make : Buick
5 out of 5
6/14/2016
The repair was complete right and in a timely matter. All the staff were from the front desk to Mr Larry Marshal professional, friendly and welcoming. A big thank to you all and the staff at the repair shop Cesare Miranda
Becky K.
Vehicle Make : Cadillac
5 out of 5
6/9/2016
car looks great
Michael L.
Vehicle Make : Nissan
5 out of 5
6/8/2016
Everyone that I came in contact with was awesome. Hail damage to the area, and everyone was over the top I communication and hospitality. Crest does ez Excellent service from car sales to collision
Leroy W.
Vehicle Make : Infiniti
5 out of 5
6/8/2016
Truck repair was done on schedule and customer service was excellent.
Gene K.
Vehicle Make : Honda
5 out of 5
6/5/2016
Very pleased with the service. Larry **** was accommodating including a Saturday pickup. Car looks great!
Patricia L.
Vehicle Make : Cadillac
2 out of 5
6/4/2016
First of all I called ahead and I admit it was short notice. However, u would have thought I drove up n a KIA or something. And after driving all around Dallas I got my car 2 the right location !! My other car is Benz and this would never happen w them!! I have buyers regret !! Thank you for Chris @ the body shop and for Paul @ asst mgrr n Frisco. I still feel uncomfortable about owning a Cadillac and not just buying a smaller BENZ.!! ????????
Farzana T.
Vehicle Make : Dodge
5 out of 5
6/4/2016
Great job you guys again!!!
William S.
Vehicle Make : Mazda
5 out of 5
6/4/2016
Great service! Thanks for everything!
Anna S.
Vehicle Make : Infiniti
1 out of 5
6/4/2016
My car was damaged and then I ended up having to pay out of pocket for your staff's negligence
Michael M.
Vehicle Make : Acura
2 out of 5
6/3/2016
mostly satisfied...yes. complete;y satisfied...no. At this point I wouldn't say there is really much that can be done. Initially, there was some communication lag. It improved as time went. The repairs were completed as indicated, and maybe even a little earlier than expected. The repair quality looks great at this time. No issues there. There was a lot of dust that made its way in the vehicle, which was mostly cleaned up but still exists in some crevices and on some surfaces.

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