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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 880 reviews 82%
4 star 108 reviews 10%
3 star 20 reviews 2%
2 star 26 reviews 2%
1 star 37 reviews 3%
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(All Vehicle Makes)
Collin M.
Vehicle Make : Infiniti
5 out of 5
9/11/2016
Very inviting staff, I always got helped quickly and courteously. Larry is great and made me feel very comfortable and confidence sent about the repair process.
Stephen P.
Vehicle Make : Mercedes
5 out of 5
9/11/2016
Alex and Larry were excellent!
Mark R.
Vehicle Make : Cadillac
5 out of 5
9/9/2016
Larry was great throughout the process. The team communicated great and the car looks good as new. Thanks for making a hard time much easier.
Kimberly H.
Vehicle Make : Infiniti
5 out of 5
9/8/2016
Larry was extremely helpful and efficient. He met my needs as the customer and was concerned about my satisfaction.
Louise H.
Vehicle Make : Nissan
5 out of 5
9/1/2016
First, the quality of the repair was excellent second, the repair took less time than expected third, the timely progress updates were very comforting.
Nancy W.
Vehicle Make : Hyundai
5 out of 5
9/1/2016
I was completely satisfied with the work that was done. I was especially happy with the professionalism and courteous way I was treated by your representative Larry ****.
Alison M.
Vehicle Make : Volvo
5 out of 5
8/28/2016
Larry **** was a pleasure to work with at Crest. He was in contact with me during the entire process.
Larry S.
Vehicle Make : Cadillac
5 out of 5
8/20/2016
Service advisor Larry was very personable, professional, and kept us up to speed on the status of our repairs.
Brian M.
Vehicle Make : Infiniti
2 out of 5
8/18/2016
Would have preferred better communication and updates along the way. It was my car that was repaired and I am the one who brought it in, however, my husband was the person who received updates as he was the person listed first on our insurance. I would have preferred to receive the updates.
Kimberly M.
Vehicle Make : Cadillac
5 out of 5
8/18/2016
Everything was handled professionally with wonderful results
Alisha B.
Vehicle Make : Cadillac
5 out of 5
8/13/2016
It looks great thanks!
Stephen M.
Vehicle Make : Cadillac
5 out of 5
8/12/2016
Friendley staff, car looks great!
Kazuhira S.
Vehicle Make : Chevrolet
5 out of 5
8/10/2016
Great service, Larry is great and very helpful. Thanks!
Gabrielle M.
Vehicle Make : Infiniti
4 out of 5
8/9/2016
Larry was nice and the email updates were great! they got my car done quickly even with all the back up. I purchased my car from crest infiniti and did the service repair well and there was no drop off. I wish that there could have been a free rental like at the dealership since I was staying in the crest family.
Donald B.
Vehicle Make : Cadillac
5 out of 5
8/9/2016
Larry Marshal was superb in handling our repair.
Mindy A.
Vehicle Make : Toyota
5 out of 5
8/7/2016
Larry **** did an amazing job of keeping me informed on my car's progress. Additionally, he was aware of the constraints of my rental car terms and was able to have my job finished prior to turning my rental car in. Overall, a fantastic job!
Patricia C.
Vehicle Make : Toyota
5 out of 5
7/30/2016
My experience with Crest Collision more than exceeded my expectations. From the start, everyone was very friendly and helpful, and I felt confident that I had made the right choice for repairs. Throughout the repair experience, this feeling of satisfaction never wavered, as I was kept up-to-date on the status of my vehicle through constant communication. If I am ever asked to recommend a place for repairs in the future, I now know the place I will recommend. Thank you for your quality work and dedication to customer service.
Laurie C.
Vehicle Make : Infiniti
5 out of 5
7/29/2016
Thanks Trent and team!
Issam M.
Vehicle Make : Nissan
1 out of 5
7/26/2016
The tail light and the brake light are not working on left side where the repair of the hit.
Linda C.
Vehicle Make : Infiniti
5 out of 5
7/25/2016
The staff were polite and courteous. Trent listened to my needs and got my car repaired within the time frame that I needed it done.

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