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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 880 reviews 82%
4 star 108 reviews 10%
3 star 20 reviews 2%
2 star 26 reviews 2%
1 star 37 reviews 3%
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(All Vehicle Makes)
Becky D.
Vehicle Make : Infiniti
5 out of 5
11/15/2016
Perfect in every way
Kerry L.
Vehicle Make : Cadillac
5 out of 5
11/9/2016
- Work completed in advance of estimation, which was fantastic. - Staff communicated effectively to keep us apprised of the timeline. - very pleased in their ability to work with the insurance companies involved to Make it easy on us. Very satisfied!
John B.
Vehicle Make : Infiniti
5 out of 5
11/9/2016
Most importantly, the body work on my car looks fantastic! I appreciated the email updates along the way letting me know where my vehicle was in the process.
Lauren B.
Vehicle Make : Ford
5 out of 5
11/9/2016
Everything was great, thank you so much!
Neetu R.
Vehicle Make : Cadillac
5 out of 5
11/8/2016
Very good customer service and quality work.
Sherry M.
Vehicle Make : Ford
4 out of 5
11/6/2016
The team at Crest Collision did a great job. My customer service rep is the best I have seen in the business! I was very happy with the fit of the parts, the paint match, and even a great job of buffing the car. Great job!!!
Ricky R.
Vehicle Make : Nissan
5 out of 5
11/5/2016
Great Service. Remarkably fast. Best experience ever
John S.
Vehicle Make : Infiniti
5 out of 5
11/5/2016
Trent provides unsurpassed customer service. None better
Christopher F.
Vehicle Make : Infiniti
5 out of 5
11/4/2016
Larry was great to work with and very prompt to answer questions when needed. Great team
Chris A.
Vehicle Make : Cadillac
5 out of 5
11/1/2016
Chris was great, the front receptionist was great, appreciate the updates via texts.
Eric N.
Vehicle Make : Infiniti
4 out of 5
10/30/2016
the email updates were nice, except they told me to expect it to take more than 15 days to fix my car. fortunately, it only took 3 days, which is exactly what the guy at the repair shop told me. don't send updates on how things are going if they are not correct.
Phillip R.
Vehicle Make : Cadillac
5 out of 5
10/30/2016
I appreciate the work that Larry **** and Chris Grant did in answering all my questions and working through the repair process. The repair met my expectations and delivered as promised...Thank you
Joseph B.
Vehicle Make : Cadillac
5 out of 5
10/29/2016
Excellent customer service with minal wait time
Khalell A.
Vehicle Make : Chevrolet
5 out of 5
10/29/2016
I never thought I would get 5 stars service at Crest but they truly did. Thanks Larry for making this a worthwhile experience.
William R.
Vehicle Make : Toyota
5 out of 5
10/28/2016
Wonderful repair job! Great service, and a very fast repair!
Anna B.
Vehicle Make : Hyundai
5 out of 5
10/26/2016
Everyone was very nice and easy to deal with. They communicated everything clearly and answered all of my questions.
Harolyn L.
Vehicle Make : Infiniti
5 out of 5
10/25/2016
A very nice gentleman (Larry) answered any questions I had. He kept me Informed about the progress on my car. He gave me the impression he cared. My car looks great and was ready ahead of the estimated time. I'm satisfied and happy. Mrs Linskie????
Larry P.
Vehicle Make : Cadillac
1 out of 5
10/25/2016
Very good quality and kept me informed all the way. The reason for the "no" is that the repair work was quoted st around 1200 and the final bill was nearly 2000. I was not called to approve nor was the insurance company notified I was told. This is not professional or ethical to do work that was not authorized for the higher amount. Thank you
Erin T.
Vehicle Make : Infiniti
5 out of 5
10/24/2016
Great customer service, easy experience, car looks great. Very satisfied with Crest Collision!
Todd E.
Vehicle Make : Infiniti
5 out of 5
10/24/2016
Larry was great. Car looks great. Service was quick and nicely done. Car was clean inside & out.

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