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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 880 reviews 82%
4 star 108 reviews 10%
3 star 20 reviews 2%
2 star 26 reviews 2%
1 star 37 reviews 3%
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(All Vehicle Makes)
Erica A.
Vehicle Make : Cadillac
5 out of 5
11/10/2017
Great job communicating
Aasia G.
Vehicle Make : Lexus
5 out of 5
11/10/2017
Great experience. They beat the original time estimate. Larry was a phenomenal advisor to work with. I would recommend Crest to everyone, I will never again go to Service King or any other chain.
Todd C.
Vehicle Make : Infiniti
5 out of 5
11/10/2017
Great service. Good attention to detail. Liked the friendly team and the text alerts.
Michael O.
Vehicle Make : Chevrolet
5 out of 5
11/6/2017
Great service everything happened in a prompt manner fantastic work
Diane C.
Vehicle Make : Toyota
3 out of 5
10/30/2017
One thing I noticed when I picked up my car was that the replaced headlight was much clearer than the old one. I asked the man who brought the car to me about it and he said that they should have asked me if I wanted something done to it to make it the same, but nobody asked me that, I would have done it. Now I will have to make another appointment to have it done. That is my only issue.
Sean L.
Vehicle Make : Volvo
5 out of 5
10/30/2017
I had a easy & enjoyable experience at Crest Collision! My contact, Larry, was excellent and went over and above my expectations for my car repair. Thank you for handling my car in a timely and respectful manner. I truly appreciate it!
Carole M.
Vehicle Make : Cadillac
5 out of 5
10/28/2017
Great service by exceptionally nice people. Carole M
Susan A.
Vehicle Make : Infiniti
5 out of 5
10/26/2017
Always great service. This is our second crest infinity vehicle.
Kelly S.
Vehicle Make : Infiniti
4 out of 5
10/25/2017
Prompt, friendly service. My car was ready almost a week earlier than expected
Todd M.
Vehicle Make : Infiniti
5 out of 5
10/20/2017
Thanks
William R.
Vehicle Make : Chevrolet
5 out of 5
10/19/2017
Nice job!!!
Daniel M.
Vehicle Make : Honda
5 out of 5
10/18/2017
Excellent service! Great work and and speedy repair job. Larry was knowledgeable and went out of his way to make sure I had an over the top experience. Would definitely recommend to others. Thanks!!!
Rosida C.
Vehicle Make : Cadillac
5 out of 5
10/17/2017
just wanted to say that my rep Larry **** did an excellent job, the service from the time I scheduled my appointment to bring my car, to the updates/status, to final completion, the service was excellent and with that kind of service, why would I take my car elsewhere? thank you Larry and thank you crest Collision!
Shellie T.
Vehicle Make : Volvo
2 out of 5
10/17/2017
My entire experience with Crest Collision was terrible. I will never use them again and whenever possible I will tell others the same.
Donna A.
Vehicle Make : Cadillac
5 out of 5
10/13/2017
Larry and Alexes were very helpful and helped my experience with Crest Collision be as smooth as possible. I was update along the way and you stayed in target to meet completion date.
Kalyan V.
Vehicle Make : Infiniti
1 out of 5
10/13/2017
I see some of the parts were not fixed correctly and some of the parts are not repaired correctly.
Suallen G.
Vehicle Make : Cadillac
5 out of 5
10/13/2017
The work was done in a timely manner and the staff at this location gave me exceptional customer service.
Leslie R.
Vehicle Make : Volvo
5 out of 5
10/12/2017
Work completed ahead of schedule.
Scott J.
Vehicle Make : Infiniti
5 out of 5
10/11/2017
Everyone was terrific. I received regular updates on the progress of the repair and am completely satisfied with all of the service I received
Linda C.
Vehicle Make : Infiniti
5 out of 5
10/11/2017
Very accommodating, very professional, expedient, and thorough. My car looks brand new!

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