Joe Myers Ford Inc. Collision Center

John did a great job of keeping me informed on the progress of the repair.

I was kept informed by the service representative. When I got my care back, everything he said he would do was done on my car.

Take toooo long

The car looks great! Like brand new. Irene was awesome, even got my car back a day early, which helped me out a lot. Samantha the reception was also very helpful and nice every time I called the office with a question.

My service advisor was outstanding, very informative and attentive to my needs.

My agent was very nice and very helpful ! Outstanding customer service I think her name was jocey .

First of all the adjuster didn't know how the process work. He had me come to drop off my car and pick up the rental. I dropped off my car went the retal and when they call the insurance Nation wide they told him that parts need to order first and then I can drop off my truck and pick up rental. I was told that I would get a call once the parts are and never got the call. I had to call several times to find out if the parts were there. Finally after a week of call I get to talk to my adjuster and he said the parts are now I can drop off my truck and pick up the rental. Guess what rental wasn't ready nation wide said one thing and Joe Myers said others. Finally I got tired and call Nation wide they that Joe Myers supposed to have a personal to handle Nation wide claim. Secondly I was told it will take 3 days to a week since all the parts were. It end up taking five (5) weeks and I had to call every morning to check on it and had no calls back or status updates. Last they didn't do what I was told to be taking care off and truck was dirty when I got it back there is some white residual left over on the left gate and in a bed of my truck....

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Ms. Gomez did a great job. She kept updating our car repair process.

Fast and Easy

Keep car for a week with many many excuses when I took it in they said Two days

Your job was done on time as original estimate schedule, and your team did the good work on the body repaired, we are very happy with your hard work, so we can have the car drove back to our house today, thank you again.

My lights are not coming on

Darryl and Jorge made my process easier and faster. Im glad they worked with me. They did an excelent job.

Keep up the good work

The car looked excellent when we picked it up! The car looked brand new.

Thank you for the wonderful, Hassel free experience. Timing was pefct. Overall very satisfied customers. Thank you, Nathaniel G

Not the fault of Joe Myers Ford. Insurance company was not prompt about analysis.

Better and faster than expected.

Vehicle was ready earlier than estimated. Work was very well done. Communication was maintained throughout repair process.