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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 113 reviews 83%
4 star 9 reviews 7%
3 star 3 reviews 2%
2 star 4 reviews 3%
1 star 7 reviews 5%
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(All Vehicle Makes)
Eleanor B.
Vehicle Make : Kia
5 out of 5
3/21/2021
Jeff did a great job with my vehicle. Quick and friendly!
Selecia D.
Vehicle Make : Infiniti
5 out of 5
2/19/2021
The communication was awesome. I love the fact that I was updated constantly about the repairs.
Leonard S.
Vehicle Make : Mazda
5 out of 5
7/16/2020
Good job, would use them again
David B.
Vehicle Make : Ford
5 out of 5
7/10/2020
None
Debra B.
Vehicle Make : Ford
5 out of 5
6/12/2020
Both cars turned out great thanks guys always quality
Warren W.
Vehicle Make : Ford
5 out of 5
5/12/2020
As always I had great fast and friendly service
Jacquelyn H.
Vehicle Make : Ford
5 out of 5
4/3/2020
Wonderful staff
Charlie H.
Vehicle Make : Ford
5 out of 5
3/30/2020
Al and the team did a great job.
Andy G.
Vehicle Make : Ford
2 out of 5
3/25/2020
Final cleaning comment
LAROSHA M.
Vehicle Make : FORD
5 out of 5
12/31/2019
Josh was very nice. And patient when I was impatient. Thanks for being a great help.
MARIA C.
Vehicle Make : FORD
5 out of 5
12/19/2019
The body shop was great and Joshua helped answer a lot if my questions. Super cool and Personable and helped a ton. The service department on the other hand was the absolute worst and really made me think lowly of the whole dealership. Krystal is part of this reason since she would never answer the phone when either me or my insurance company try’d getting in contact with her. I always had to call the service department through google and request someone ask for her cause she never answered the phone herself. Due to so much lack of communication I got my car about 4 months later after my car was brought in after it was stolen and needed repairs. Aside with dealing with my deductible and insurance company she made it even more stressful for me.
ANTHONY T.
Vehicle Make : FORD
5 out of 5
12/18/2019
Yes they did a good job
ALBERT A.
Vehicle Make : VOLKSWAGEN
5 out of 5
12/14/2019
Excellant seevice
ALBERT E.
Vehicle Make : NISSAN
5 out of 5
12/7/2019
Josh was great, very satisfied with his customer service.
TEDRICK W.
Vehicle Make : FORD
5 out of 5
12/6/2019
Josh provided Good customer service throughout the process. Thanks Grand Prairie Ford and the good work on the vehicle!
ANGELA W.
Vehicle Make : FORD
5 out of 5
11/19/2019
Josh was very helpful and kept me updated. He was awesome throughout this whole process.
DORETHY B.
Vehicle Make : FORD
5 out of 5
11/16/2019
My truck looks brand new..perfect job done, thank you
SANTIAGO G.
Vehicle Make : FORD
5 out of 5
11/12/2019
Great Service
BRIAN L.
Vehicle Make : FORD
5 out of 5
11/9/2019
Josh was excellent every step of the way! Give him a raise!
ANDREW MICHELLE.
Vehicle Make : FORD
5 out of 5
11/8/2019
****was amazing to deal with!

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