Bell Collision Center

I am pleasantly surprised with the service and quality of work I received. You hear horror stories about body shops ripping people off and this is not that place!! Thank you for taking care of me and my car.

I dropped off my car Dec 14 and didn't get it back until January 18th. A whole month without my car, I was left out of contact on the progress of my car whether repair has been done or not. The number my adjuster gave me that he said was his direct line, was not; He kept calling from different numbers from the office. I would have to call the office front desk to get into contact with my adjuster. To continue, my adjuster was slow in his work to get the repair of my car started. I was told it was the insurance holding the progress only to be told by the insurance,that they have sent everything my adjuster asked for everytime he reached out; When confronted by me on this he would say " Oh sorry I didn't see that, must of slipped by me" when that email the insurance sent , was a week before. Overall, my experience with bell collision center was not pleasant and frustrating; To end my feedback, my car was also not checked throughly by the collision center before and after repair. I have paint that needs to be buffed out and my quarter panel on the driver side was not checked to see if it needed repair, when it does after taking it to auto body repair expert who works at an autobody shop.

Service was efficient and timely and the results are perfect. The work with our insurance was flawless. Once again, we have no complaints with Bell Cpllision Center.

The work was done sooner than expected and everything was repaired to like new. I also appreciate the service and interactions with the service rep.

They did and amazing job on out Chrysler Pacifica. And the original quoted time was 3 weeks for repairs. It was finished in half that time! Thank you so much for excellent customer service. Todd & Felicia K

Thank you, Grant.

Grant and the mechanics worked so hard and did everything to get my car fixed with great customer service.

Shannon & Grant do a great job on coming up with a reasonable plan for the problem

Good group of workers

looks good!

You did great job

Grant was terrific!

Staff was very courteous, repairs were very satisfactory. Keep up the good work. Thanks

I already answered a full survey please stop messaging me!

The team went the extra mile!

Car was not cleaned, 4 parts were not fixed and the Jose said he will order the parts but no updates.

The repairs were awesome. The communication was not.

Job well done. I appreciate it. Thank you.

Great work on the car. Always amazed by skilled techs. Professional estimators. The only downside is the front desk staff. Definitely your weak link. Thanks

Did a great job and on time