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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1044 reviews 79%
4 star 175 reviews 13%
3 star 26 reviews 2%
2 star 29 reviews 2%
1 star 41 reviews 3%
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(All Vehicle Makes)
Darrell A.
Vehicle Make : Kia
5 out of 5
6/19/2022
Great job.
Sharon S.
Vehicle Make : Lexus
5 out of 5
6/13/2022
Shannon as a point of contact person was very professional. When she didn’t know the answer she was sure to say she would check and was able to answer all my questions. Really can’t say enough about the professionalism of your group. Even the person on the front desk on Saturday morning was very helpful. Special thanks to the technician who answered my questions too. Very happy with your work!
Dolores M.
Vehicle Make : Nissan
5 out of 5
6/12/2022
Good customer service.
Marcos B.
Vehicle Make : Honda
2 out of 5
5/31/2022
Unfortunately I had to be a bit forceful to get my daughter's fixed on priority. I had many broken promises (misunderstanding?) which no clear deadline. Regardless, the car repair was ok, the paint was great but I had correct some minor mistakes, such as hood cable conduit passing in the wrong path, headlight missing a base support. In general, the car repair was satisfactory and Bell Collision was able to accommodate my special requirements and needs. That was a huge plus in this whole ordeal. Thank you, Marcos B
Janelle W.
Vehicle Make : Honda
5 out of 5
5/28/2022
Great job fixing my car after the accident. Quick and quality work done. So grateful.
Susan L.
Vehicle Make : Honda
5 out of 5
5/22/2022
Thank you!
Geary R.
Vehicle Make : Honda
2 out of 5
5/21/2022
Already did this survey. There was damage done to my car while in the care of Bell Collision.
Vince P.
Vehicle Make : Mazda
4 out of 5
5/16/2022
just a few bumps along the way. carol or shannon know what they were.
James C.
Vehicle Make : Honda
5 out of 5
5/5/2022
Everyone was very nice and helpful!
Celeate C.
Vehicle Make : Scion
5 out of 5
5/1/2022
I was very pleased with the service, professionalism and results. I am a repeat Customer and will refer others to your business since I am happy with your service.
Diana F.
Vehicle Make : Honda
5 out of 5
4/4/2022
Grant Shafton was very courteous and always polite in my interactions with him. He always returned my calls and kept me up to date consistently with updates on my 2014 Honda CRV. Thank you Grant for your warmth and professionalism. Diana F
Mitzi E.
Vehicle Make : Hyundai
5 out of 5
4/2/2022
Great job. Great service!
Candace B.
Vehicle Make : Honda
5 out of 5
3/30/2022
Grant's the best
Chris K.
Vehicle Make : Acura
5 out of 5
3/29/2022
Issa did a great job with the estimate and delivery. Office staff was very helpful as well!
Linda D.
Vehicle Make : Honda
5 out of 5
3/24/2022
Great job!
Darko V.
Vehicle Make : Chevrolet
5 out of 5
3/19/2022
Mr.Grant Shafton was amazing. Absolute gentleman and a man of character. He went up and above to ensure my satisfaction.
Emily B.
Vehicle Make : Honda
1 out of 5
3/11/2022
Repairs weren’t the best, car still has dents and paint is coming off, back bumper was taken off so they could attempt to fix quarter panel but bumper wasn’t sat back on properly and isn’t sitting flush.
Suzanne P.
Vehicle Make : Honda
1 out of 5
2/26/2022
My car windows had evidently been left open and the inside of my vehicle was covered in dust...lots of dust. Also, the back end of my vehicle, around the license plate wwas scratched...which I didn't catch when taking delivery
Carol (jon).
Vehicle Make : Toyota
5 out of 5
2/25/2022
Thank you Jon,Scott and any one else that worked on the Rav.I appreciate your great work. Grateful. Carol. ****
Olivia T.
Vehicle Make : Toyota
5 out of 5
2/18/2022
My experience at Bell was a pleasure. Everyone was friendly, helpful and communication was great. Thanks again for making a bad situation feel better.

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